Main Duties And Responsibilities
1. Actively pursue current and overdue debt whilst maintaining positive relationships by communicating professionally and amicably with our customers.
2. Monitor debtor balances and ensure the timely collection of payments.
3. Investigate and resolve queries.
4. Provide regular updates on debtor statuses to all levels within the organisation.
5. Perform cash allocations on the finance system.
6. Be self-motivated and able to plan your time effectively.
7. Assist with all billing processes.
8. Provide support to the finance team as needed.
Knowledge, Skills And Experiences
1. Previous experience in a credit control role (3+ years).
2. Proficient in Microsoft Office (Outlook, Excel, Word).
3. Maintain professionalism and courtesy.
4. Ability to develop and maintain relationships with all clients.
5. Strong interpersonal skills with a focus on teamwork at all levels.
6. Solution-oriented with good problem-solving skills.
7. Ability to adapt and be flexible within the work environment.
8. Strong attention to detail.
9. Experience using financial systems (e.g., Sage, SAP, Oracle, or similar).
What We Have To Offer
* Salary depending on experience.
* Enhanced Pension Contribution.
* Free Parking.
* Supportive and Friendly Team Environment.
* Working Monday to Friday, 37.5 Hours, 8am to 4.00pm.
* Holidays - 23 days plus 8 days bank holidays.
* Regular company socials.
* Staff Referral bonuses.
* Employee of the month - voucher.
* Birthday - Voucher.
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