Overview
We're looking for an experienced General Manager to lead operations at our Defence site in Barnstaple. This is a full-time role (40 hours/week) managing multi-functional teams and ensuring exceptional service delivery across all contracted services.
Responsibilities
* Lead and develop departmental managers and frontline teams
* Manage client and contractual relationships with a focus on compliance and safety
* Drive efficiency, customer satisfaction, and continuous improvement
* Oversee financial performance, budgets, and service outputs
* Ensure full HSE compliance and staff training standards
* Build strong client relationships and support business retention and growth
Qualifications
* Proven experience in contract catering or similar operational roles
* Strong leadership and team management skills
* Commercially astute with a track record of delivering results
* Excellent communicator, quality-driven, and process-focused
* IT literate and confident with MS Office tools
About Compass Group / Benefits
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Benefits
* Contributory pension scheme
* Grow your career with our Career Pathways and MyLearning programmes
* Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
* Exclusive travel discounts with TUI, Expedia, Booking.com and many more
* Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
* Up to 44% off cinema tickets to enjoy your favourite blockbuster
* Receive cash rewards every time you spend and use them on a wide range of brands
* Un-wind with us with free wellness, mindfulness and exercise classes
* You can share all discounts and offers with your friends and families
#J-18808-Ljbffr