Overview
Lettings Manager position based in Harrogate with travel to surrounding areas including Leeds. Salary £40,000 - £50,000 per annum, dependent on experience. 25 Days Holiday + Bank Holidays.
Responsibilities
* Portfolio Growth & Business Development: Identify opportunities and proactively grow the lettings portfolio through targeted marketing, networking, referrals, and landlord acquisition.
* Valuations & Instructions: Attend and conduct professional lettings valuations and convert appraisals into new instructions through effective relationship building.
* Lettings Process Management: Manage enquiries, arrange and carry out viewings, negotiate offers and ensure tenancy agreements, referencing and move-ins are processed efficiently and compliantly, whilst maintaining strong landlord and tenant communication.
* Lease Renewals & Rent Reviews: Keep up to date with local market trends and advise landlords accurately, proactively manage tenancy renewals, negotiate rent increases and ensure landlords receive a strong return on investment.
* Management & Leadership: Lead, motivate and develop a small lettings team, ensuring high performance and exceptional customer service, in-line with business targets.
* Compliance: Ensure all lettings activities are carried out in line with current legislation and industry best practice, maintaining high standards of professionalism.
* Operational Support: As part of a small but growing business, occasionally assist with other areas when needed (e.g. covering during annual leave or busy periods).
Skills & Experience
* Proven experience within residential lettings, ideally at Manager, Assistant Manager or Senior Negotiator level.
* ARLA qualified (Level 3) or willing to obtain within 2 years.
* Strong track record in handling valuations, winning new instructions and growing portfolios.
* Confident leader with the ability to motivate and support a team through ongoing training and mentorship.
* Commercially aware with a drive to increase revenue and expand market share.
* Exceptional communication and interpersonal skills, able to build rapport with a wide range of stakeholders.
* Thorough understanding of lettings legislation, compliance and industry regulations.
* Flexible and proactive with a willingness to “roll your sleeves up” to support across areas of the business when required.
* Comfortable using lettings CRM systems and digital tools to streamline processes.
How to apply
If you are an experienced Lettings Manager, Assistant Lettings Manager or Senior Negotiator with a desire to join a business at a critical growth stage, please apply today by submitting your CV. For further discussion, contact Matt Pallister directly on matt@wearemarmion.com | 0113 332 0678.
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