Robert Half are pleased to be partnering with a growing organisation based in Wantage to recruit a Credit Controller. The Credit Controller will receive a package of up to £34,000 (£32,000 base plus £2,000 bonus) and other attractive benefits including hybrid remote working!
Primary responsibilities;
* Ensure our customers are aware of their account balances
* Contact customers who have overdue balances
* Setup new customers, checking their validity and issue credit limits and terms
* Liaise with our Credit insurance provider on credit limit requests
* Liaise with the sales team in relation to upcoming orders
* Liaising with the OS team to ensure a smooth & timely despatch of orders
* Negotiate payment plans where necessary
* Ensure our Debtor related systems are synchronised (i.e. NS, AIG and RBS Discounting)
* Instigate legal proceedings if customers do not pay their debts on time (including liaising with Solicitors and Bailiffs)
* Maintaining accurate customer records
* Deal with queries from Customers & Account Managers
* Release orders on Finance Hold
* Daily invoicing
* Carry out annual credit review
* Updating our CRM with Customer payments
* Proactively manage the customer credit requirements
Key experience and attributes;
* Excellent customer service
* Analytical skills and thorough attention to detail
* The ability to listen and negotiate with customers
* Excellent verbal communication
* Persistence and determination
* Familiarity with data entry software
* Ability to work well in a team
* Excellent written and verbal communication skills
* Strong attention to detail
* The ability to work under pressure and to deadlines
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.