Elite Personnel are delighted to be supporting our client, a well-established and values-driven organisation based in Sutton Coldfield, in their search for an experienced Administration Manager.
Working over 3 full days per week Tuesday Wednesday and Thursday
This is a pivotal position at the heart of the organisation’s operations and governance — ideal for an experienced professional who enjoys taking ownership, thrives on organisation, and excels in a varied and responsible role.
Reporting directly to the Chief Executive, you will oversee governance processes, policy development, administrative systems, event coordination, and the day-to-day running of operations. You’ll also provide support to the senior leadership team and line manage a small administrative function.
Key Responsibilities
Governance & Board Support
* Manage all aspects of board and committee administration, ensuring efficient, compliant, and well-organised meetings.
* Prepare and distribute agendas, papers, and reports; record accurate minutes and track actions.
* Maintain a forward calendar of governance meetings and ensure all procedures are properly followed.
* Coordinate governance reviews, policies, and improvement plans.
* Lead on compliance areas including Data Protection (GDPR) and office Health & Safety.
* Event organising and attending
Executive & Trustee Support
* Oversee recruitment, induction, and ongoing management of trustees and senior stakeholders.
* Maintain accurate records of appointments, terms of office, and attendance.
* Support the Chief Executive and Chair with trustee engagement and development activities.
Operations & Administration
* Line manage and support the Administrator, monitoring performance and ensuring smooth office operations.
* Oversee office systems, processes, and workload planning.
* Coordinate recruitment and onboarding of new staff where required.
* Manage the Chief Executive’s diary and schedule internal team meetings.
* Management of one member of staff
Grants, IT & Website
* Oversee a small community grants process, ensuring applications are reviewed, processed, and payments prepared efficiently.
* Liaise with external suppliers and partners regarding system or process improvements.
* Keep website content accurate and up to date, including news, events, and key information.
* Work with IT providers to ensure systems, assets, and records are maintained effectively.
Events & Communications
* Plan and deliver internal and external events such as strategy days, board meetings, and team functions.
* Manage logistics, catering, and communication to ensure events run smoothly.
* Support production of organisational publications, newsletters, and annual updates.
* Collaborate with communications consultants to develop engaging digital and print materials.
About You
This role would suit an experienced Office or Administration Manager who thrives in a structured yet dynamic environment. You’ll be confident managing people, processes, and governance tasks — and enjoy bringing organisation and professionalism to every part of your work.
Essential Skills & Experience
* Strong background in administration, governance, or senior-level executive support.
* Experience coordinating board or senior team meetings.
* Excellent written and verbal communication, including report writing and minute taking.
* Proven ability to manage multiple projects and deadlines.
* Confident IT user (Microsoft Office and digital platforms).
* Experience supervising staff or managing small teams.
* Knowledge of GDPR and Health & Safety responsibilities.
* Event planning and coordination experience.
Desirable
* Previous experience within education, not-for-profit, or public sector organisations.
* Excellent IT skills including Excel and Board Effect would be advantageous
* Understanding of governance processes and compliance frameworks.
* Experience with community or funding programmes.
* Confident working with suppliers, consultants, or IT partners.
Personal Attributes
* Professional, discreet, and approachable.
* Highly organised and proactive.
* Collaborative, flexible, and calm under pressure.
* Committed to high standards and continuous improvement.
Benefits
* Holiday entitlement is 30 days plus bank holidays pro rata so for a 21 hour job that is 18 days plus 5 bank holidays added.
* Pension is a 10% contribution and minimum contribution from employee of 3% but can be more if person wishes.
* Life assurance.
* Teas and coffee milk etc are all provided plus biscuits.
* Xmas meal is included.
Why Apply?
This is an exceptional opportunity to join a respected organisation where your work will have real impact. You’ll enjoy a varied and rewarding role, a supportive team culture, and the chance to shape efficient, modern administrative processes.
* Benefits:
Holiday entitlement is 30 days plus bank holidays pro rata so for a 21 hour job that is 18 days plus 5 bank holidays added. Pension is a 10% contribution and minimum contribution from employee of 3% but can be more if person wishes. Life assurance. Teas and coffee milk etc are all provided plus biscuits. Xmas meal is included
start date asap.
Apply now to sue@elitep.co.uk
We will need a copy of your UK rights to work if you apply for this role which will be kept on file if we proceed with your application.
Due to the unprecedented volume of response, we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 48 hours, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.