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About the role:
An electrical and IT support company is seeking an ICT Support Apprentice. As an apprentice, you will work in commissioning and data destruction departments, handling equipment such as Epos, LAN, WAN, MDM-managed devices, and Digital Signage. You will receive ongoing training in IT and networking.
Key Duties:
1. Configure various IT equipment including network switches, wireless infrastructure, desktop PCs, handheld terminals, tablets, POS systems, and digital signage.
2. Follow pre-written scripts to complete configuration processes.
3. Assist in resolving customer issues by liaising with clients and management.
4. Work with the Warehouse Management System (WMS) during commissioning.
5. Embrace new technologies to improve service delivery.
6. Ensure conformity and quality in staged items.
7. Investigate hardware/software issues and report findings to management.
Light Warehousing Duties:
1. Perform tasks on the WMS.
2. Replace faulty items.
3. Maintain general housekeeping.
4. Manage assets, including tracking serial numbers, MAC addresses, and IDs.
Candidate Requirements:
* Independent working skills
* Teamwork skills
* Organizational skills
* Good communication skills (written and oral)
* Self-motivated attitude
If you think you are suitable, send your application to be considered for this or other roles.
Nice-to-Have Skills:
* WAN knowledge
Location:
Doncaster, England
Work Experience:
* Desktop Support
* Systems Administrator
Languages:
* English
Seniority Level:
Internship
Employment Type:
Full-time
Job Function:
Other
Industries:
Technology, Information and Internet
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