Job Description
6-month contract position with a local authority
Summary
* This is a 6-month contract position with a local authority, focused on ensuring the accurate assessment and payment of Housing Benefit and Council Tax Reduction claims. The role is crucial for maintaining compliance with legislation and guidance, and for supporting the completion and verification of Housing Benefit subsidy returns. Working closely with external auditors, the position aims to maximize subsidy income for the Council.
Responsibilities
* Conduct detailed reviews of processed benefit claims, including complex cases, to ensure timely and accurate assessments and maximized subsidy recovery.
* Maintain an up-to-date understanding of Housing Benefit and Council Tax legislation, case law, system updates, and internal policies.
* Support the accurate and timely completion of annual subsidy returns, liaising with external auditors, preparing workbooks, and ensuring all required evidence is provided.
* Assist the Training & Resilience Team in delivering targeted subsidy-related training to improve awareness, accuracy, and performance across the Benefits team.
Requirements
* Experience working in a Revenues & Benefits environment (Essential).
* Experience engaging with customers across various channels (Desirable).
* Demonstrated ability to understand and apply complex legislation (Essential).
* Experience working both independently and as part of a team, with a flexible approach (Essential).
* Educated to GCSE level, including Maths and English (Essential).
* Clean driving licence and access to a vehicle (Desirable).
Additional Information
* Working hours: 37 hours per week
* Working pattern: Part Remote
* The role requires a DBS.
* Bi-weekly payment schedule
* The role closes soon, apply ASAP.
Requirements
To ensure that benefit claims are being assessed accurately and paid correctly and in line with legislation and guidance