Class Manager - Tech, Media & Cyber We are looking for a Class Manager - who will Lead and direct Tech E&O and Cyber as a product through both Specialty and Commercial Business units. The class manager is accountable for UW appetite, governance and technical guidelines along with monoline specialty business results. Works in collaboration with Middle Market business unit to deliver strategy and results through industry specialisation. Works with the highest level of authority with matrix reporting across Commercial and Speciality, and with the US. Day to day management of the UK Specialty Cyber and Technology E&O team, whilst collaborating with Industry specialist practice leader. Key Responsibilities P r o v i d es e x p e r t l e v e l te c h ni c al o v er s i g ht to e n s ure business is written in accordance with appetites, authorities and will achieve target loss and expense ratios. Develops market leading products and services to drive profitable growth and position CNA as a top quartile performer. Co l l a b orates w i th claims, r i s k c o n trol a n d a c t u ar i al t o e n s ure k n o w l e d ge s ha r i ng o n l at e s t tre n d s, and changes in underwriting strategy. R e g u l ar l y interacts with i n t ern a l a nd e x ternal b u si n e s s p a r t n er s and stakeholders within CNA. Provides governance and oversight to cyber aggregation across the International segment, ensuring we are within the tolerances set. Leads a team of London Speciality underwriters Coach, lead and develop underwriters and direct the development of underwriting training Develop and implement appetite, guidelines, production, profitability and operating plans for enhancing the business and meeting strategic objectives across product and industry specialism Builds a high performing technical team w i t h a n e m p h a s i s on t a l e n t m a n a g e m e n t a nd s u cc e ss i on p l a n n i n g i n a cc ord a n c e w i th c o r p o r ate s tr a te g i c d i r e c t i o n. A n a l y s es a n d m a n a g es h u m an c a pi t a l t o dr i v e i n cr e a s ed e ff i c i e n c y a n d p r o d uc t i v i t y ; acts as a l i a i s o n t o underwriting leadership o n c r i t i c a l b u s i n e s s i ss u e s a nd dr i v es c o r p o r ate pri o r i t i es w i t h i n a ssi g n ed areas of responsibility. Drives high performance culture through leading by example and setting the tone for the organisation. D r iv es a s u p e ri or c u s t o m er e x p e r i e n c e a n d co n t i n u o us i m pro v e m e n t t h r o u g h the d e v e l o p m e n t a n d i m p l e m e n ta ti on of c orporate i n i t i at i v es i n v o lv i ng h u m an c a pi ta l, pro c e ss es a n d t e c h n o l og y. Builds and develops strong relationships with distribution partners brokers, MGAs/MGUs, cover holders, insurance companies, etc. Positions CNA as top quartile performer. Builds strong and collaborative relationships between the underwriting teams. Drives operational improvement and underwriting effectiveness through use of data and MI reporting Maintain current knowledge on geographic issues and regulations, industry activity and trends. Represent the company in industry trade groups. Responsible for product wording governance, in conjunction with legal Completing the Lloyds cyber returns Working with reinsurers Comply with all legal and regulatory requirements relevant to the role and ensure that appropriate measures are in place to deliver the activities of the function in compliance with local law and regulation. Holds regulatory accountability for underwriting as a Senior Manager. Represents CNA in industry trade groups. May perform additional duties as assigned. Skills, Knowledge & Abilities Proven track record of delivery in the relevant market and product class High level of technical knowledge around relevant products and markets Existing network of market relationships M a s te r y of i n s ur a n c e pr i n c i p l es ( l e g a l, o p era t i o n s, p r a c t i c es a nd pro c e d u r e s ) a n d b r o a d u n d e rs t a n d i ng of t h e c r i t i c al i s s u e s i n o t h er r e l at e d ar e a s in particular underwriting risk and financial management principles Strategic leadership and people management A d v a n c e d co m m u ni c at i on s k il l s w h i c h a r e cr i t i c a l to b u i l d i ng c o n s e n s us ac r o s s a r ea of i n f l u e n c e ( e x ternal a n d /or i nt e r n al r e l at i o n s h i p s), t e a m, a n d /or m atr i x e n vi r o n m e n t. S tro n g l e a d er s h i p a n d m a n a g e m e n t s k ill s d e m o n s trat i ng i nt e gri t y a nd pro f e ss i on a li s m and CNAs Hardys winning behaviours Ability to work and influence in an international environment An additional language would be an advantage Ability to drive results by identifying and resolving significant problems within scope of responsibility. Track record of sound judgement and business acumen Acknowledged technical and market expert Acts as a role model, promoting the CNA brand and culture Education & Experience Master's degree or equivalent experience with professional certifications preferred. Typically a minimum of ten years of related work experience with demonstrated proficiency in required skills and abilities and seven years of management experience. Additional Information Company Overview CNA Hardy is a leading specialist commercial insurance provider for clients within the Lloyds and company markets. We are part of CNA Financial Corp, the 8th largest U.S. commercial property and casualty insurance company. Established in 1897, CNA has approximately 7,000 employees, serving businesses and professionals in the U.S., Canada and Europe. We offer a wide range of products and services, providing a superior suite of insurance solutions that any organisation conducting business requires. CNA Hardy is an equal opportunity employer. The Company CNA Hardy is a leading specialist commercial insurance provider for clients within the Lloyds and company markets. We offer a highly specialised and comprehensive portfolio of innovative and market leading products. Coverage is available to businesses of all sizes for domestic, international and global exposures. ADZN1_UKTJ