Managing service bookings on day-to-day basis, ensuring efficient workshop loading. Complete service estimates accurately, clearly, and quickly. Keep customers up to date with costs, progress and authorisations. Prepare job cards & raise invoices.
* You will have previous experience working within the commercial vehicle, motor trade or an associated sector as a Technical Service Advisor or in a similar role.
* Or have a passion for trucks and know your truck / trailer parts.
* Knowledge of vehicle repair scheduling preferred but not essential.
* A customer focused individual with excellent communication skills.
* The ability to multitask and work well under pressure.
* PC Literate (DMS system experience would be an advantage).
* Full UK driving licence.
* Ford and Slater are one of the UK's largest DAF Truck dealer groups with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have a vacancy for a Technical Service Advisor at our Birtley depot.
* A salary of up to £30,000 (depending on your Service Advisor experience)
* DAF Academy Technical Service Advisor Training
* 22 days paid holiday (plus statutory) rising to 25 (plus statutory) with service
* Employee Of The Month Competition
* Career progression opportunities
* Employee Assistance Program
* Pension
* Death in service life insurance scheme
* Cycle to work scheme
* Free Parking, Working: 45 hours per week, Monday to Friday, 9am - 6:30pm.
* Plus 1 in 3 Saturday morning's.
As an equal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.
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