Store Manager - Costa Drive Thru - £29k - £34k pa
40 hours per week
Address: Toddington Services, M1 J12, Dunstable, Bedfordshire, LU5 6HR
As a Store Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve.
As a Store Manager, you’ll lead your team to work within the nation’s favourite coffee shop, serving coffee, tea, and specialty beverages whilst delivering exceptional service as we transform the UK’s rest stop experience.
What you will get in return as a Store Manager
* Annual bonus up to £7,800 per annum
* Up to £400 reward for every successful referral
* Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
* Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
* Development opportunities including funded qualifications, leading to a potential promotion to Site Operations Manager
What You Will Be Doing as a Store Manager
* Ensure the Costa unit meets or exceeds the financial targets, including budget and P&L
* Support and develop your team, ensuring colleagues feel valued, supported, and able to grow both personally and professionally
* Adhere to and ensure delivery of brand standards
* Drive high-quality customer service and sales
* Lead shifts, including opening and closing the unit
Skills & Knowledge You’ll Need
* Proven experience managing and leading teams in a high-volume retail or catering environment
* Experience working with budgets, P&L, labour costs, and cost-saving initiatives
* Ability to build strong relationships with stakeholders
* Experience motivating and improving team performance through mentoring, training, and succession planning
* Ability to remain calm under pressure
If you are an assistant general manager, deputy manager, or already a manager in retail, catering, or hospitality seeking your next challenge, we want to hear from you!
Where our customer’s journey pauses, yours just begins.
Ready to start your journey with us? Apply today!
* Note: Internally, this role is called Department Manager
* Annual bonus of up to 20%, subject to location and performance
Want to know what it's like to work for us? Find out from our colleague Fabiana.
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