Key Account Manager
Hours: Monday Thursday 7:30am 4:30pm / Friday 7:30am 1:00pm
Location: Birmingham (Office-Based)
Benefits: Early Friday finishes / Competitive salary / 25 days holiday plus bank holidays / Generous pension scheme / Christmas shutdown / Company bonus / Free onsite parking / 75% employee discount on their product range.
Our client are an extremely successful business, who are well established and selling into the luxury market. Our client is keen to uphold their reputation; seeking a Key Account Manager who can deliver service excellence that matches the superior standard of their products.
As a Key Account Manager, you will play a pivotal role in nurturing strong client relationships, identifying new opportunities, and ensuring that every customer receives an exceptional experience. Youll act as the bridge between our clients and internal teams, ensuring seamless communication, efficient processes, and a customer-centric approach at every touchpoint.
Key Responsibilities
1. Build a deep understanding of clients' needs and deliver tailored, premium service
2. Develop new client relationships while strengthening existing partnerships
3. Proactively research, identify, and engage potential new clients
4. Champion a customer-first mindset ac...