Credit Controller Due to extensive growth and multiple acquisitions, Fusion Consulting Group are looking to recruit an experienced Credit Controller to join our internal finance team based out of our head office, in Finchley. Fusion Consulting Group is a rapidly growing, multi-disciplinary professional services firm with subsidiaries spanning Tax, Accounting, Legal, Financial Services, Executive Recruitment, and Fractional CFO Services. We deliver an integrated suite of advisory solutions to entrepreneurial businesses and private clients across the UK and internationally. Job Summary We are looking for a skilled Credit Controller to join our in-house Finance team. Reporting to the Head of Finance, the successful candidate will be responsible for managing the group's credit and collections and must have significant experience in credit control. The role requires excellent communication skills, attention to detail, and the ability to work well under pressure. Experience using Xero is desired, experience of Kolleno would be a bonus. Responsibilities Monitor customer accounts and ensure that payments are received on time Chase outstanding invoices and communicate with customers via phone, email, or letter Negotiate payment plans with customers who are experiencing financial difficulties Ensure that credit limits are set and maintained for each customer Review and investigate any customer queries or disputes Maintain accurate records of all customer interactions, payments, and collections Work closely with other departments, such as sales and customer service, to ensure that credit control processes are followed and all relevant information is shared Continuously review and improve credit control processes to ensure best practice and maximum efficiency Knowledge of the MCOL and legal debt recovery process would be beneficial Proactively investigate and resolve queries relating to non-payment of invoice All sales ledger invoicing Candidate Requirements A minimum of one year in a Credit Control role Experience using Xero Excellent Telephone and written communication skills, must be confident and affirmative on the phone Ability to proactively interact professionally with clients, able to prioritise workload and be self-sufficient What we Offer Basic Salary of up to £30,000 per annum depending on experience An additional day off for your Birthday every year Private medical insurance Group life insurance FusionPoints bonus scheme EWA (Earned Wage Access) - a flexible, on-demand way for you to access a portion of your earned pay when you need it Tailored training and development plans for each employee Job Type: Full-time, Monday-Friday Job Location: Finchley, N3 About Fusion Consulting Group: Fusion is a multi-discipline consulting practice assisting entrepreneurial businesses and private clients by delivering an end to end solution throughout their business journey. Fusion crafts client solutions using its in-house team of highly skilled consultants with a diverse range of expertise within International Taxation, Company Accounting, Executive Recruitment, IT Strategy, Business Advisory, Legal Services and Financial services ensuring a joined up approach and seamless client experience. Equal Opportunities Fusion Consulting Ltd is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status