Full-time, Permanent | £34,000–£36,000 per annum | Waltham Forest
Senior IT Technician
We are seeking an experienced and proactive Senior IT Technician to join our IT team. This is a key role in supporting, maintaining, and developing our IT infrastructure while ensuring outstanding service delivery across the organisation.
Key Responsibilities
Deliver 2nd and 3rd line support across a multi-site organisation
Maintain and troubleshoot networks, servers, hardware, and software systems
Manage Active Directory, Microsoft 365, and cloud environments (Azure, AWS)
Lead IT projects including upgrades, migrations, and system rollouts
Ensure cybersecurity best practices and data protection compliance
Monitor system performance and maintain documentation
Provide guidance and mentoring to junior technicians
Person Specification
Extensive experience in a senior IT support role
Strong knowledge of Windows and Mac operating systems
Proficient in networking, firewalls, virtualisation (VMware/Hyper-V), and cloud services
Industry certifications (CompTIA, Cisco, Microsoft) are desirable
Excellent troubleshooting, communication, and organisational skills
What We Offer
A collaborative, forward-thinking working environment
Involvement in meaningful IT development projects
Ongoing professional training and certification support
Competitive salary and benefits
To apply, please send your CV and a short covering letter to