FLEET MAINTENANCE CONTROLLER
FRADLEY PARK – LICHFIELD
Allports Rental is a leading provider of commercial vehicle and trailer contract hire and rental solutions. With a commitment to excellence and customer satisfaction, with over 1400 assets we offer a diverse fleet of vehicles and trailers to meet the needs of various industries.
About the role
Working with our Team of Maintenance Controllers you will coordinate the safety inspections, defects and breakdowns for our fleet of trailers throughout the UK.
Shifts: Monday to Friday 07:00 – 16:30 or 08:30 – 18:00.
Working 1 in 9 Saturdays (08:00- 12:00)
Our benefits package includes:
1. Excellent salary linked to experience
2. 28 Days holiday (inclusive of Bank Holidays) + option to buy 5 additional days
3. Designated EAP service to support health and financial wellbeing
4. Refer a friend scheme (earn £750 for each referral)
5. Birthday and Christmas gift Vouchers
6. Discounts for personal UK hotel stays
7. Training and Development opportunities for career progression
8. Charity and Community events throughout the year
What you will be doing:
You will be responsible for controlling on-site defects, roadside breakdowns and ensuring all vehicles remain compliant in-line with customers operators’ licenses maintenance schedules, through our own workshops and our approved nationwide vendor partners.
Customer focus
9. Liaise with our key customers and seek and agree approval for any damage repairs which have been identified.
10. Update customers & department where required throughout repair process.
11. Resolve any invoice queries for both customers and suppliers in a timely manner
12. Support incoming calls for defect situations decide upon best repair actions and put into action with the most suitable suppliers.
Maintenance Control
13. Review tasks to ensure best repair methods are selected and costs are managed and agreed prior to work being completed.
14. Ensure compliance with all relevant legislation, including MOTs and DVSA standards
15. Monitor and analyse maintenance KPIs to support continuous improvement
16. Book in all internal work & manage VOR costs and downtime in Workshops
17. Agree parts and labour costs with vendors in accordance to SLA’s
18. Arrange all internal tyres including recuts where required to prolong tyre life
19. Assist with breakdown & tyre calls where required
Cost Control
20. To ensure correct selection of repair agent is selected
21. Coordinate maintenance events to ensure they are scheduled together if vehicle becomes VOR liaising with compliance planners to ensure VOR time is minimised.
22. Review all costs to ensure parts and labour costs are correct.
23. Liaise with Manufacturers and suppliers to ensure warranty claims are maximised to prevent unnecessary downtime and costs.
What you will need:
24. Proven experience in a similar fleet or vehicle service/maintenance role
25. Knowledge of commercial vehicle maintenance standards and regulations
26. Excellent organisational and problem-solving skills
27. Ability to work under pressure and juggle multiple priorities
28. Effective communicator with a proactive, team-focused attitude
29. In addition, previous mechanical experience in a similar role would be a distinct advantage.
If you would like to work for a company that is committed to delivering the very best in service and building robust relationships with customers, this position is for you.
This exciting opportunity offers excellent remuneration, together with the opportunity for further career development.
BenefitsIndustry-leading rates of pay Apprentice Development Schemes (HGV Technician and Leadership Management programs available) Up to 25 days holiday (including the option to buy up to 5 days of annual leave per year) Additional annual leave and birthday off awarded for length of service Designated EAP service to support your health and financial wellbeing Refer a friend scheme (earn £750 for each referral) Stakeholder Pension Scheme Birthday and Christmas Gift Vouchers Enjoy discounts for UK hotel stays Company car (role dependant) Training and Development Opportunities Charity and Community events throughout the year Treat Tuesdays – surprises drop every-so-often on a Tuesday Free on-site car parking Workwear, boots and PPE provided Modern, clean offices and working environment On-the-job and manufacturer-backed training Fantastic career advancement opportunities A great place to work within a dynamic and growing business Variety of shifts available (see jobs for details)