Job Overview
Working alongside our client, an established injection moulding manufacturer, we are looking for a Senior Quality Engineer to join their team to support continued business growth.
Remit
Working within the Operations team as a Senior Quality Engineer you will lead on quality, ensuring quality KPIs are met, and CI goals are achieved whilst overseeing a team of shift Quality Controllers.
Reporting to the Operations & SHEQ Director, the Senior Quality Engineer will be responsible for ensuring product quality, resolving issues efficiently, and supporting the continuous improvement of procedures across the QHSE management Systems.
This role offers a defined progression path to Quality Manager within two years, making it an excellent opportunity for a Senior or Quality Engineer ready to take the next step in their career.
Company Benefits
Monday-Friday days role
Flexi-time contract
25 days holiday + bank holidays
Private medical insurance
Healthcare cash plan
Life assurance
Role
Actively contribute to the Operations Team, supporting quality KPIs and continuous improvement.
Manage daily production quality and support NPI, ensuring product suitability to customer specifications.
Own customer relationships, handling complaints, quality queries, and ensuring timely resolutions.
Implement and manage 5S practices across key operational areas.
Respond promptly to quality-related customer enquiries, managing the full lifecycle of quality concerns (NCRs, concessions, rework, 8D investigations).
Ensure quality compliance of third‑party components and manage supplier communications.
Oversee the product returns process in line with RMA procedures, including issuing credit notes and managing stock reallocation.
Continuously improve quality inspection procedures and processes.
Lead internal audit programmes in line with ISO 9001 and ISO 13485 standards, ensuring effective scheduling, execution and closure of NCRs.
Drive and support the in‑house 8D problem‑solving programme.
Maintain key quality registers and reporting tools.
Line manage the Quality Control team, including competency assessments and absence cover; support metrology tasks when needed.
Perform additional duties as required, including support for stock takes.
Experience Requirements
Strong background in Production Quality within manufacturing (preferably plastics but other industries will be considered)
Hold an engineering qualification such as HNC, HND or BEng (desirable)
Six Sigma Greenbelt (desirable)
Experience of working to ISO accreditation and managing the associated QMS
Experience of undertaking internal audits to 9001 or 13485, or willingness to train
Detailed understanding and experience of applying six sigma principles and tools for problem solving
Experience working in a fast‑paced environment with the ability to manage conflicting priorities
Competent to read engineering drawings and measure components using metrological equipment
Experience of undertaking root cause analysis on quality issues, and resolving them by putting corrective and preventative actions in place.
Experience of supporting the introduction of new business and engineering changes into production from a Quality perspective
Full UK driving licence required to attend customer sites.
Key Words
Quality Engineer, Senior Quality Engineer, Quality Manager, NPI Quality Engineer, Customer Quality Engineer, Senior Quality Technician, SQA, Quality Assurance injection moulding, ISO13485, ISO9001, Plastics
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