Control Centre Dispatcher / Customer Service Advisor - shift work
Full Time Permanent role
42 hours per week on a 4 days on, 4 days off basis - 12 hour shift. Start times can vary from 0600-1200 depending on the company rota
Close to Burgess Hill
Salary £29200 plus very good company benefits. Additional bonus paid of £3000 after two years of continuous service
We are delighted to be working alongside our long term client on an exclusive agency arrangement as they seek to recruit an additional (due to company growth) Customer Services Advisor (shift-work) to join their friendly and busy teams close to Burgess Hill
This is a superb opportunity to join a very established and well known organisation
Due to workplace location it is essential to be a driver and have your own transport. Lots of free parking onsite
The role:
The job involves taking calls for assistance, advising customers of progress and keeping all parties informed. The CSA position provides the vital link between motoring organisations, roadside staff and the customer / motorist.
Duties of the position include:
Receiving calls for assistance via electronic data transfer, fax and telephone.
Recording all details taken from customers on the computer database.
Communicating with all staff via radio, telephone, fax and mobile data.
Monitoring progress of all work and ke...