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Quality and governance manager

Chatham
Spire Healthcare
Governance manager
Posted: 4 September
Offer description

Lead Quality Governance Specialist | Private Hospital | Full time, Chatham, Kent

Spire Alexandra Hospital has an exciting opportunity for a Lead Quality Governance Specialist to join their dedicated team. The successful applicant will work closely with the Director of Clinical Services, Hospital Director, Lead Consultant for Clinical Governance and the MAC Chair in driving clinical excellence, quality and will be the lead for patient safety & risk management.

Spire Alexandra Hospital offers world-class care and is part of one of the UK’s most respected private hospital groups. We offer fast access to high-quality healthcare, from consultations and advanced diagnostics to personalised treatments and expert aftercare.

Duties and responsibilities:

1. To work closely with the Director of Clinical Services, Hospital Director, Lead Consultant for Clinical Governance and the MAC Chair in driving clinical excellence, quality and the Clinical Governance Framework within the hospital.
2. To take an active role in ensuring compliance with all hospital regulatory requirements and implementation of the Patient Safety and Incident Response Framework (PSIRF).
3. Undertake incident analysis and identify barriers to good practice/areas of concern and liaise with Heads of Departments to develop remedial actions and to support in the embedding and maintenance of good practice.
4. To display and promote excellent clinical leadership in all areas of the hospital. To promote excellent customer service throughout the hospital, facilitating and co-ordinating corporate and local customer service initiatives and providing appropriate support to colleagues.
5. To provide and develop strong leadership for all aspects of the role initiating optimal clinical standards, managing business objectives, and aspiring to being the leading private healthcare provision within the locality.
6. To promote and facilitate effective and timely lines of communication within the teams, building relationships with all customer groups, and effecting delivery of actions.

Who we're looking for

7. Registered with NMC or HCPC is essential
8. Relevant clinical qualification essential
9. Previous experience operating at senior level
10. Experience of undertaking clinical audits
11. Experience of undertaking Root Cause Analysis
12. Attended and obtained recent PSIRF training
13. Quality Improvement (QI) or Project Management qualification/training.
14. Computer literate with a comprehensive understanding of word and excel and be able to transfer data into charts with Excel and other programmes.
15. Good facilitation and interpersonal skills
16. Ability and experience of collating data, interpreting data accurately, report writing and minute taking, demonstrating excellent attention to detail

Contract: Permanent

Hours: Full-time, working Monday-Friday 9am-5pm

Benefits:

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

17. 35 days annual leave inclusive of bank holidays
18. Employer and employee contributory pension with flexible retirement options
19. ‘Spire for you’ reward platform – discount and cashback for over 100 retailers
20. Free annual Bupa wellness screening
21. Private medical insurance
22. Life assurance
23. Save an average of £50 per month with our free onsite car park

We commit to our employee’s well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group that has been putting patients at the heart of everything we do for over 40 years. We have 39 hospitals and 8 clinics across England, Wales and Scotland.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

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