Ready to step up from field supervision into multi-site leadership? Join us to drive outstanding, person-centred homecare while project managing the launch of new service areas.
You’ll coach and inspire a team of Field Care Supervisors/Trusted Assessors, own quality audits and support with CQC readiness. At the same time, you’ll project-manage area start-ups—recruiting care teams, onboarding clients and embedding our digital care-planning systems.
In return we’ll give you structured mentoring, Leadership sponsorship and a clear progression runway. If you know domiciliary care inside-out, thrive on data-led decision-making and love turning challenges into solutions, we’d love to meet you.
Apply today and help us bring exceptional care to more communities while accelerating your own leadership career.
Purpose
To deliver first-class, compliant homecare every day and act as the operational lead for new geographic areas—coaching field teams, safeguarding quality and mobilising services—so the organisation grows safely and sustainably while you develop towards managerial responsibility.
Core Responsibilities
Policy & Compliance Support
1. Support the Registered Manager in implementing policies, procedures and business objectives.
2. Shadow the RM on safeguarding notifications and deputise during annual leave.
Area Mobilisation
3. Work with Board Management to mobilise new service areas, covering recruitment and ongoing service monitoring.
Care Planning & Delivery
4. Oversee the end‑to‑end care‑plan cycle, ensuring timely, person‑centred delivery of services in line with client needs.
5. Collaborate with HR to oversee competency checks and uphold high‑quality care standards.
Leadership & Staff Development
6. Lead and mentor Field Supervisors & Coordinators, providing training, supervision, appraisals and mentoring.
7. Conduct quarterly observations of Field Supervisors and weekly audits of their files, delivering coaching and feedback.
8. Manage and escalate staff concerns, working with the RM as required.
Quality Improvement & Governance
9. Partner with the Governance & Safeguarding Lead to implement service improvements and report actions to the Board, Quality team and RM.
10. Run improvement projects, create training programmes and present outcomes to Management.
Stakeholder & Service‑User Relations
11. Build strong relationships with service users and families; conduct welfare visits following emergencies or concerns when the G&S Lead is unavailable.
12. Attend local‑authority meetings, welfare forums and peer‑to‑peer agency meetings as needed.
Records & Continuous Professional Development
13. Maintain accurate records, including care notes, risk assessments and service‑user files.
14. Demonstrate commitment to CPD, proactively identifying and proposing opportunities for personal growth.
Person Specification
Essential
15. Diploma Level 4 in Health & Social Care or working towards (ready to commence Level 5)
16. 2 + years supervisory experience in domiciliary / home‑care
17. Proven audit, safeguarding and field‑coaching expertise
18. Confident user of e‑rostering and digital care‑planning systems
19. Strong coaching, communication and conflict‑resolution skills• Full UK driving licence; able to travel / stay overnight when required
20. Person‑centred, values‑driven and quality‑focused
21. Proactive problem‑solver who owns outcomes
22. Collaborative leader who builds high‑engagement cultures
Desirable
23. Experience launching new services or postcodes
24. Comfortable analysing data and acting on insights