Position Overview
Job Title: IB CPO Operations, Business Manager & Governance Expert - Associate
Location: Birmingham
As an Associate Business Manager & Governance Expert within the Investment Banking & Cross Product Operations (IB CPO) Chief Operating Office (COO), you will support and help steer divisional management across a broad range of business management and governance activities. You will work collaboratively with senior stakeholders to deliver critical services aligned to front‑office needs within Corporate and Investment Banking, including sales and trading support, regulatory compliance, funding, cash and margin management, and operational tax activities.
Your Key Responsibilities
* Manage and support functional and regional headcount tracking, ensuring accurate forecasting and variance analysis.
* Lead monthly financial forecasting and governance of the book of work in partnership with Central Ops COO and Operations stakeholders.
* Provide insightful analysis across cost, headcount, and operational metrics, and support annual financial, headcount and operational planning cycles.
* Drive and support annual cost allocation recertifications, explaining operational drivers, variances and allocation rationales.
* Own monthly business management review processes, including preparation of strategy materials, management information, presentations and analysis for senior management.
* Build strong relationships across Operations, Finance and COO, supporting regional and functional Business Continuity Management responsibilities, and contributing to transformation and people agenda initiatives.
Your Skills and Experience
* Bachelor’s degree level education or equivalent qualification with exposure to Investment Banking.
* Experience in a Finance, Business Management or Project Management role.
* High proficiency in Microsoft Office, particularly Excel and PowerPoint, with experience working with large datasets, dashboards or management information.
* Strong analytical and problem‑solving skills, with the ability to understand complex issues and translate them into clear, actionable solutions.
* Self‑motivated and organised, comfortable working in a fast‑paced environment with multiple priorities and changing demands.
* Strong written and verbal communication skills, summarising complex topics for senior audiences and building effective relationships with internal and external stakeholders.
What We’ll Offer You
* Hybrid working model allowing eligible employees to work remotely for part of their working time.
* Competitive salary and non‑contributory pension.
* 30 days’ holiday plus bank holidays, with the option to purchase additional days.
* Life Assurance and Private Healthcare for you and your family.
* A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits.
* Opportunity to support a wide‑ranging CSR programme with 2 days’ volunteering leave per year.
How We’ll Support You
* A culture of continuous learning to aid progression.
* We are an equal opportunities employer and provide reasonable adjustments for those with a disability (e.g. assistive equipment, adapted keyboards).
EEO Statement
We welcome applications from all people and promote a positive, fair and inclusive work environment. We value diversity and, as an equal opportunities employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards).
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