To provide on-site security presence and support across asylum accommodation properties, ensuring the safety and welfare of service users, staff, and assets. The Site Security Officer will act as a visible deterrent, respond to incidents, and uphold the standards of security and safeguarding in line with the AASC contract and Schedule 2 requirements.
Responsibilities
* Maintain a visible and professional security presence at designated accommodation sites.
* Monitor access control, conduct patrols, and ensure site integrity.
* Respond to incidents and, if appropriate, elevate them to the Security Team Leader.
* Support service users in maintaining a safe living environment.
* Complete incident reports, HPNs and other documentation accurately and promptly.
* Assist with safeguarding referrals and protective measures for vulnerable individuals.
* Ensure compliance with health & safety, data protection and contractual obligations.
* Operate CCTV and other surveillance systems as required.
* Attend training sessions and briefings to maintain operational readiness.
* Communicate effectively with service users, colleagues and external agencies.
* Be responsive to changing site needs and flexible with working hours.
* Always maintain confidentiality and data security.
* Support other sites or regions when required.
* Collaborate with others, attending meetings as required.
* Provide on‑the‑job training and cover for other staff as agreed.
Professional Qualities and Experience
* Strong communication and interpersonal skills.
* Ability to remain calm under pressure, responding to incidents effectively.
* Basic IT skills for reporting and documentation.
* Understanding of safeguarding and duty of care principles.
* Willingness to work flexible hours, including evenings and weekends.
* Collaborate with housing, operations and safeguarding teams to support service delivery.
Qualifications
* SIA Licence (Security Guarding or Door Supervision).
* Experience in front‑line security or a similar role.
Benefits
* Westfield Health Membership (cashback on health services and discounts for retailers and gym memberships).
* Life Cover (two times basic salary).
* 6‑month probation period.
* Employer pension contribution (4% employer, 4% employee).
* Laptop, phone and other equipment if required as part of the job role.
* Referral scheme.
Diversity, Modern Slavery and Safeguarding Statements
Clearsprings Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Clearsprings Groups conduct robust checks on any new employee including eligibility to work in the UK to safeguard against human trafficking or individuals being forced to work against their will.
Clearsprings Group is committed to safeguarding and promoting the welfare of children, young people and adults at risk, and expects all employees to share this commitment. All successful applicants will be required to undertake a satisfactory DBS check in line with their job role.
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