Fumo Selfridges is hiring a Host!
Competitive Industry pay (based on salary & Tronc)
Our story
The Distefano family, spanning two generations, started San Carlo over 30 years ago and has grown to twenty-five authentic Italian restaurants across the UK – from Covent Garden, Piccadilly, and Knightsbridge in London to Bristol, Leicester, Liverpool, Leeds, Cheshire, and Manchester, with a growing number overseas – including Kuwait, Bangkok, and Qatar, and with new sites set to open in Miami.
Colleague Benefits
* Free Meals on Duty - Delicious, healthy meals, all free
* 50% Staff Discount - For you and your friends and family, in any of our restaurants around the UK
* Refer a Friend - Bring your friends and earn up to £1,000 per person
* Elevate Training Academy - Commitment to training and continuing professional development with our San Carlo training app
* Volunteering Days - Give back with dedicated volunteering days, making a positive impact in your community
* Squadra App - Offering you discounts and rewards with thousands of companies worldwide
* Wagestream - Access to earned pay at any point of the month
* Legal and Financial Advice - Free legal and financial advice for you and your family
* Colleague of the Month - Monthly recognition awards where all San Carlo colleagues are celebrated
* San Carlo Awards - Our annual awards event, celebrating the talent and hard work of our colleagues
* Global Opportunities - The chance to work at international restaurants, from Dubai to Miami
* Best in Class Pension - Partnered with an industry-leading pension provider to support your future
Key Responsibilities
* Greeting guests as they enter the restaurant and welcoming them.
* Managing the restaurant's waiting list and seating guests promptly and efficiently.
* Maintaining an organized and tidy front of house area, including the hostess stand, waiting area, and restrooms.
* Answering phone calls and managing reservations.
* Answering guest inquiries about the menu, promotions, or services.
* Collaborating with servers and kitchen staff for timely food and beverage delivery.
* Tracking table turnover and communicating availability to servers.
* Handling customer complaints courteously and professionally.
* Maintaining accurate records of guest counts and reservations.
Required Qualifications & Experience
* Experience in a similar role
* Excellent communication skills
* Meticulous attention to detail, highly organized, capable of multitasking
* Proactive self-starter, able to work independently with good judgment and minimal supervision
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