About the Role We are looking for a Logistics Administrator to support depot operations in Hartlepool. This is a key operational role, ensuring orders, stock, and deliveries are accurately recorded, confirmed, and reported to maintain smooth business operations. This role is ideal for someone who is highly organised, detail-oriented, and enjoys working in a busy logistics environment. Key Responsibilities * Confirm daily orders across allocated depots accurately and on time * Maintain depot schedules, including deleting zero orders and managing transfers * Enter Goods Receipt Notes (GRNs) and ensure they are assigned correctly to lifted contracts * Monitor vehicle and stock levels, investigate and report discrepancies * Process third-party confirmations and upload invoices as required * Manage credit notes within 24 hours, ensuring correct stock treatment * Respond to customer queries via phone and email relating to orders and stock * Undertake general administrative duties to support depot operations * Proactively report any exceptions or operational issues to management Skills & Experience * Previous experience in order processing or logistics administration * Strong attention to detail and accuracy in data entry * Excellent communication skills to build relationships with internal teams and customers * Ability to work in a fast-paced, deadline-driven environment * Experience in transport or logistics is desirable but not essential * Versatile and able to prioritise multiple tasks effectively What We Offer * Competitive salary of £28,000 per annum * 25 days annual leave plus statutory holidays * Fully funded study support after probation * Opportunity to develop within a growing, operationally diverse business Summary: This role is perfect for a logistics-minded administrator who enjoys combining operational coordination, stock management, and order processing with some billing responsibility. You will be a key link between depots, customers, and the finance team, ensuring smooth day-to-day operations