Family Service Worker- Cheshire East Council – CW1 2JZ
4 months
37 hours per week
I am currently representing Cheshire East Council are offering an initial temporary contract for a period of 4 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience.
We are looking for Family Service Worker at Floor One, Delamere House, CW1 2JZ
To work in partnership to deliver a range of evidence-based programmes which ensure families receive effective preventative services.
Key Accountabilities
Work in partnership across Children’s Services and with other agencies to deliver a suite of programmes that are targeted and co-ordinated.
Enable families to receive appropriate and timely interventions across the 0-19 age continuum at a time and place that makes sense to these families by planning delivering and reviewing interventions as appropriate.
Deliver a comprehensive range of evidence based programmes, making appropriate use of supervision and training to develop skills and knowledge.
Collect relevant data to ensure performance management systems facilitate a needs led approach.
Identify and support children and families experiencing difficulties at an early stage, assisting in the monitoring and evaluation of services to ensure that they are meeting the needs of individuals and families enabling service delivery that encourages empowerment.
Actively seek and act upon the views of service users.
Undertake holistic assessments of family situations using the relevant assessment tools and plan, deliver and review individual programmes of support; ensuring that ‘vulnerable’ children and young people, especially those families who are harder to reach, are prioritised in terms of receipt of services.
Maintain effective record systems to enable the preparation of necessary reports as requested.
Understand and comply with statutory requirements, departmental policies, equal opportunities and other regulations and procedures.
Escalate and seek advice on any issues relating to safeguarding.
Requirements:
NVQ level 3 in Childcare, or equivalent (e.g. BTEC Nursery Nursing, Level 3 certificate in EYFS practice etc.*)
Grade A-C GCSEs, or equivalent, including English and Maths
Evidence of continuous professional development accessing relevant training
Experience in the use of a range of programmes and interventions that are outcome focussed to support service users
Experience of undertaking multiagency CAF assessments of child/family needs
Experience of undertaking accurate and timely recording of a wide variety of sensitive, confidential and/or complex information, including risk assessments
Some experience of working with children, young people, parents and carers
Experience of working with parents and delivering support in a group-work setting
Experience of working 1-2-1 in a family home or working with groups of parents/carers to deliver specific packages of work
Experience of partnership working
Clear knowledge and understanding of child development stages and the impact of external/internal factors on development (including domestic violence, disability, drugs, alcohol and mental health awareness etc.)
Knowledge and understanding of Safeguarding procedures, processes, policies and best practice
Understanding of data protection, confidentiality and freedom of information responsibilities and requirements
Awareness of legislation relevant to role, including Children’s Act and Disability Discrimination Act etc.
Analytical and problem solving skills – able to devise, implement and review individual care plans for children/families
Good ICT skills – including proficient in use of databases and/or Microsoft Office applications (e.g. Word, Excel and Outlook)
Good literacy and numeracy – with ability to produce clear written plans and reports
Able to understand and comply with legislation (including data protection act etc.) Able to organise own workload in response to changing and competing demands
Proven ability to work effectively as a member of a team to achieve objectives
Developed verbal and written communication skills – able to exchange complex/sensitive information with a range of audiences, including non[1]specialists, in a clear and concise manner
Developed interpersonal and caring skills – able to develop appropriate working relationships with service users, working respectfully with parents/carers at all times
Tact and diplomacy
Interviewing and listening skills
Advisory and guiding skills
Mediation, negotiation, networking and persuasive skills – e.g. to encourage service users to adopt appropriate care plans, and to ensure that appropriate resources are mobilised for the benefit of individuals etc
Resilient – able to professionally and appropriately handle significantly emotionally demanding information relating to service users
Resilient - able to professionally, calmly and appropriately handle very challenging behaviour from service users and/or potentially their carers/families
Willingness and ability to use PPE as necessary when undertaking home visits based upon risk assessments etc.
The ability to converse at ease with customers and provide advice in accurate spoken
English is essential for the post Flexible approach to work, including willingness and ability to work planned evenings and weekends to meet the needs of the service
Willingness and ability to travel throughout the borough, with full driving licence Commitment to safeguarding principles and practice
Commitment to delivering high standards of customer service at all times