Job Title: Contact Centre Agent Pay Rate: £12.60 per hour Working Hours: 08:30 – 17:00 (Hybrid Working) Location: Coventry Duration: 9 Weeks Job Description: Our client, a leading training provider and contact centre, is seeking a dedicated and customer-focused Contact Centre Agent to join their team in Coventry. This is a hybrid working role, offering the flexibility to work both from home and in the office. Key Responsibilities: Answering calls from banking customers. Providing digital banking advice, including app usage and general internet usage. Offering low-level support on how to use the banking app over the telephone. Requirements: Excellent communication skills. Ability to provide clear and concise instructions. Basic understanding of digital banking and internet usage. Customer service experience is a plus. Benefits: Competitive pay rate of £12.60 per hour. Hybrid working model. Opportunity to gain experience in the banking sector. If you are a proactive individual with a passion for helping customers, we would love to hear from you! Apply Now!