Tesco Colleague - Wirral Heswall Superstore
Location: Wirral
Employer: Tesco
We are looking for a Tesco Colleague to join our team in Wirral Heswall Superstore.
Availability Window:
Days From time To time Sun 22:00:00 08:00:00
Fri 22:00:00 03:00:00
Sat 22:00:00 07:00:00
We offer a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too.
The table shows the periods of time in the week we would like you to be available to work: the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks' notice of exactly when your shifts will be.
Responsibilities:
* Know your customers and serve them with passion and pride; give great natural service.
* Be passionate and knowledgeable about the products and services within my store.
* Work across the store in our service, picking and replenishment areas where required.
* Put into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
* Make decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
* Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
* Be knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
* Handle products with care to maintain quality and ensure they reach customers in the best condition.
* Be yourself, living our values, making everyone feel welcome and always following our policies.
* At times, you may be required to accept deliveries into the store.
Requirements:
* A passion for delivering great service, greeting customers with a smile, and serving them with pride.
* The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
* To take the initiative and make decisions that are right for our customers.
* Work well within a team and communicate openly with others.
* Build relationships with colleagues to create a team spirit, having fun and celebrating success.
* Be at work on time, well presented and ready to be a brand ambassador.
Benefits:
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
* Request flexible working from day one.
* Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
* Access to free wellbeing services with a range of resources to support your mind, body, and life.
* Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
* Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
* Uniform provided and policies to support you for all of life's moments, big and small.
* Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us:
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings.
We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities.
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