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Working hours: This role is available on a part-time, job-share, or full-time basis, with our full-time hours being 35 hours per week.
Location: We’re flexible, and home working contracts are available.
The opportunity:
Are you an experienced Medical Underwriter looking for a new challenge? Zurich Corporate Risk, one of the fastest-growing group risk providers in the market, started over 10 years ago and has continued to grow steadily. To support our growth targets, we are looking for a Medical Underwriter with a passion for medicine and delivering exceptional customer service. You will assess life and income protection applications and make underwriting decisions for members of new and existing Corporate schemes.
You will join a small, inclusive, and supportive Underwriting Team committed to nurturing each other's development. We provide opportunities for training, mentoring, coaching, and specialist roles including vulnerable customers and hosting case clinics. Many employees work flexibly, including part-time, flexible hours, job share, remote work, or compressed hours. Please discuss your flexibility needs during the interview.
What will you be doing?
* Make medical underwriting decisions for life and income protection within authority limits and in line with Zurich's underwriting philosophy.
* Provide technical medical underwriting support and guidance to customers and distributors, ensuring excellent customer service.
* Train and support team members, including administrative staff and junior underwriters.
* Stay updated with medical underwriting philosophy considering experience and market conditions.
* Enhance process effectiveness and efficiency using best practices.
* Deliver against key business, team, and individual KPIs.
* Liaise with Medical Officers and reassurance companies.
* Maintain external distributor relationships.
* Handle queries and referrals within authority limits, analyzing case risks to maintain standards.
* Identify process improvement opportunities.
* Ensure compliance and robust governance within the team.
* Share best practices and provide excellent service to customers and stakeholders.
* Contribute to a positive team culture with a 'can-do' attitude.
* Own workload and support colleagues to meet team goals.
Who are we looking for?
* An experienced medical underwriter with protection or corporate environment experience.
* Some awareness of the UK corporate risk market.
* Knowledge of medical underwriting principles, techniques, regulations, and guidelines.
* Excellent risk assessment, judgment, and decision-making skills.
* Strong attention to detail and quality focus.
* Excellent interpersonal and communication skills.
* Ability to build and maintain stakeholder relationships.
* Passion for customer service and continuous improvement.
* CII Diploma in Underwriting or equivalent (preferred but not essential).
What will you get in return?
We offer a wide range of flexible benefits, including a 12% non-contributory pension scheme, annual bonus, private medical insurance, and holiday options. Our benefits are designed to fit individual needs and can be tailored throughout the year. For more details, follow the link about our benefits.
Who we are:
At Zurich, we aim to be a responsible and impactful business and the best global insurer. With over 55,000 employees in more than 170 countries, we support our people and our planet. We focus on sustainable impact, wellbeing, diversity, and continuous development. Our charitable arm, Zurich Community Trust, has awarded over £90 million in grants and volunteering support in the UK.
Our Culture:
We value community, diversity, and inclusion, ensuring everyone feels welcome. We prioritize wellbeing and offer extensive training, development, and volunteering opportunities. Join us to make a difference, be challenged, inspired, and supported. Love what you do. Work for us. #LI-Remote
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