OVERALL SUMMARY At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. The Sales Manager is responsible for delivering commercial sales growth by the day-to-day supervision, coaching and performance management of a team of Sales Account Managers, ensuring they consistently deliver our value proposition to dealer partners. The role focuses on generating sales growth, enabling strong execution, improving capability and maintaining high standards of activity, conduct and outcomes. RESPONSIBILITIES The Sales manager enables delivery of our value proposition by: Creating a coaching culture, providing regular, structured coaching to improve the quality and effectiveness of dealer interactions. Reinforcing clear standards for value led insight driven engagement. Supporting Account Managers to translate products, services and insight into practical dealer value. Call observing, reviewing and feeding back on real dealer activity to improve consistency and confidence. Using data, MI and CRM insight to focus effort, address performance gaps and recognise good practice. Performance Coaching & Execution: Use sales, activity and quality data to identify performance gaps and coaching priorities. Support Inside Sales Account Managers to plan territory activity effectively and stay focused on value adding work. Support improvement in proposal quality, conversion and dealer engagement. Monitor delivery against agreed targets and service standards, taking corrective action where required. Value Proposition & Dealer Support: Ensure Direct Sales Account Managers maintain a clear focus on delivering dealer value, not just activity. Support complex dealer situations or conversations alongside Inside Sales Account Managers when needed. Reinforce consistent messaging aligned to appetite, policy and propositions People Lead a high performing, engaged team, and sponsor people initiatives within the team Set the tone within the function/business by encouraging an inclusive culture and role modelling the company values and expected behaviours Manage the recruitment, development, reward and talent & succession planning of the team Role model the value of diversity in building high performing teams Establish an effective communication and feedback framework to ensure messages are effectively disseminated throughout the function Support sustainable growth though sponsoring career development and robust talent & succession planning WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE/ARE: Experience supervising or leading an internal or field-based sales function Strong coaching and feedback skills with a practical, supportive approach. Ability to manage performance through data, observation and regular dialogue. Good understanding of structured sales and relationship management practices. Strong communication skills and confidence working closely with people. Comfortable using CRM systems and performance data. IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE: Experience within motor finance, automotive or regulated financial services. Knowledge of regulatory and conduct requirements. Experience supporting new starters or developing early career colleagues. We are committed to providing an inclusive and accessible recruitment process. We recognise that candidates may have specific needs that require adjustments to ensure they have a fair and equal opportunity to demonstrate their skills and abilities. Candidates who require the job description or application form in an alternative format, or any other adjustments, are encouraged to email us at or request a call back. ABOUT US At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250. To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers To find out more about life at Close Brothers:https://www.closebrothers.com/life-close-brothers374017299-899295541 To find out more about our benefits:https://www.closebrothers.com/employee-benefits To find out more about our commitment to creating an inclusive environment:Our Responsibility - Diversity and inclusion ¦ Close Brothers Group