Your new company We're delighted to be working with a prominent research-focused organisation based at the Norwich Research Park, which is currently seeking an FM Business Partner to join its professional and dedicated Facilities team. This organisation supports a cluster of internationally recognised research centres tackling some of the most pressing global challenges - from sustainable food systems to healthy ageing and environmental resilience. The Facilities team plays a vital role in enabling this work by delivering high-quality, non-scientific support services to a diverse and dynamic community of researchers, students, and staff. Set within the beautiful surroundings of the Norwich Research Park, this is a fantastic opportunity to join a collaborative and forward-thinking team. The role offers a competitive salary, generous annual leave, a defined contribution pension scheme, and access to excellent recreational and wellbeing facilities. Your new role This is a newly created role designed to launch a fresh approach to facilities management. As FM Business Partner, you will be the key link between the Facilities Management team, the helpdesk, and internal stakeholders across the Institutes. Your mission: to ensure FM services are responsive, agile, and aligned with the strategic goals of our scientific community. You will lead on service planning, workplace audits, performance monitoring, and stakeholder engagement, helping to shape a more integrated and customer-focused FM service. You'll also deputise for the Facilities Hub Manager when required. This is a varied and engaging role, ideal for someone who thrives on building relationships, improving service delivery, and ensuring compliance in a complex and dynamic environment. What you'll need to succeed We're looking for a confident and experienced facilities professional with a strong background in hard services and stakeholder engagement. You will bring: * Proven experience in contract management and performance monitoring * Strong working knowledge of the Building Safety Act 2023, fire and building regulations, and statutory compliance (e.g., PUWER, LOLER) * Familiarity with permitting systems and contractor management protocols * Proficiency in business systems software (e.g., CAFM systems) * A customer-focused mindset and excellent communication skills What you'll get in return * Salary up to £45,300 * 25 days holiday 8 bank holidays 2.5 privilege days * Work in a collaborative, inclusive, and forward-thinking environment * Be part of a team that supports globally impactful science * Enjoy a competitive salary and generous benefits package * Access excellent recreational and wellbeing facilities * Make a real difference in a role that's both strategic and hands-on * Contributory pension scheme with 10% employer contribution * Onsite childcare available * Free car parking available onsite * A wide range of training and development opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)