Credit Control Coordinator
Location: Gravesend, Kent
Salary: £45,000 – £55,000
Hybrid Working – Minimum 3 Days Per Week On-Site
Full Time | Permanent
An exciting opportunity has arisen for an experienced Credit Control Coordinator to join a fast-paced, international business operating within a highly commercial and dynamic environment.
This role is ideal for a strong credit control professional with experience managing high-volume B2B accounts, customer credit risk and cash collection performance across complex customer portfolios. The successful candidate will play a key role in leading the credit control function, driving cash performance, maintaining robust controls and supporting wider business growth objectives.
Key Responsibilities
Managing end-to-end credit control and cash collection activities across a high-volume customer base
Monitoring aged debt and resolving escalated payment issues and disputes
Conducting credit assessments and reviewing customer credit limits and payment terms
Managing customer credit risk and ensuring compliance with internal controls and audit requirements
Leading, coaching and developing the credit control team, setting KPIs and performance standards
Producing and analysing reporting on aged debt, DSO, cash performance and risk exposure
Supporting month-end accounts receivable activities and providing reporting insights to senior stakeholders
Skills & Experience Required
Proven experience within a Credit Control Coordinator, Senior Credit Controller or Accounts Receivable leadership role
Strong background managing high-volume B2B credit control within a corporate environment
Experience handling trade credit insurance, including insurer liaison, credit limits and claims management
Strong understanding of credit risk management and aged debt control
Advanced Excel skills, including pivot tables, lookups and reporting analysis
Experience leading or mentoring a credit control team
Benefits
Annual bonus
25 days holiday plus bank holidays
Pension scheme with company contribution up to 7%
Life assurance
Free onsite parking
Subsidised canteen
Medicash EAP and perks
Enhanced family leave
Company events