Job Description
Customer Success Manager – Financial Services | Remote (UK)
💷 Salary: £27,000 + benefits
🏠 Location: Fully remote, with nationwide client interaction
🤝 Type: Full-time, permanent
The Opportunity
Are you passionate about delivering exceptional client service and building long-term relationships?
This is an exciting opportunity to join a leading UK provider of cash and payment infrastructure solutions, supporting some of the country’s top Financial Institutions.
As a Customer Success Manager, you’ll play a pivotal role in ensuring these key partners receive outstanding service, seamless operations, and proactive account management. You’ll act as the first point of contact for day-to-day client needs, coordinating internally to drive operational excellence and customer satisfaction.
Key Responsibilities
1. Serve as the main contact for Business-As-Usual (BAU) activities across multiple financial accounts.
2. Build and maintain strong client relationships, ensuring requests and queries are handled efficiently.
3. Collaborate with internal teams to uphold service levels and operational standards.
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