Introduction Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities. About The BUSY Group… The BUSY Group is a not-for-profit organisation which presents 47 years experience as a community partner. With multiple business entities operating across 100 locations Australia-wide and now in New Zealand and the United Kingdom, we offer an extensive range of employment services and programs, vocational training, apprenticeships, mentoring, Inclusive Employment Australia, specialist schools and allied health services. Description About the Role… To work within a team to ensure that the administrative and processing activities required in meeting the contractual obligations of BUSY At Work’s Australian Apprenticeship Support Services (AASS) are carried out in an accurate and timely basis. This role is full time fixed term until 30 June 2026. This role is on a hybrid model working from home 2 days a week and working in office 3 days a week. BUSY Benefits… Competitive salary: Circa $58500 super Hybrid role with a mix of in‑office collaboration and remote work Clear pathways for internal advancement Dedicated training budget for personal and professional growth BUSY Benefits program - retail discounts and access to Fitness Passport Employee Assistance Program with Sonder Wellbeing App Skills And Experiences A bit about your experience… Demonstrated customer service experience Digitally savvy – intermediate computer skills Previous administration experience Ability to work under pressure and meet KPI’s Ability to resolve complex client situations with resilience and maturity Ability to obtain a Blue Card and National Police Check with no outcomes Next steps This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role. The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks. The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, veterans, people from culturally diverse backgrounds and people with disabilities. Candidates with lived experience in the justice system are encouraged to apply.