Care Coordinator
Job Type: Full-time, Permanent
Hours: 37.5 hours per week
Salary: £26,000 per annum
Location: Chippenham
We are recruiting on behalf of our client for an experienced and proactive Care Coordinator to support the safe, compliant, and high-quality delivery of community-based care services.
This is a key operational role, ideal for an experienced Senior Carer or Care Coordinator looking to take on greater responsibility across service coordination, compliance, and staff support.
About the Role
As a Care Coordinator, you will oversee the day-to-day coordination of care services within the community, ensuring care delivery is safe, responsive, and aligned with regulatory standards.
You will act as a central point of contact for care staff, supporting workforce coordination, rota management, and service delivery. Working closely with the Service Lead, you will help maintain service quality, support staff in the field, and ensure the service remains inspection-ready.
The role combines coordination, quality assurance, and hands-on operational support, including audits, safeguarding processes, and responding to short-notice staffing needs.
Key Responsibilities
* Coordinate care delivery across community-based services, ensuring continuity and quality of care
* Manage rota planning, staffing allocation, and short-notice changes
* Provide support and guidance to care staff, acting as a key point of contact
* Conduct quality assurance activities, including spot checks, medication audits, and compliance monitoring
* Support safeguarding, incident reporting, and risk management processes
* Assist with care plan reviews, assessments, and service user reviews
* Respond to emergency cover requirements, including covering care calls where necessary
* Participate in the out-of-hours on-call rota
* Maintain accurate records, rotas, and compliance documentation
* Support continuous improvement and ensure the service remains inspection-ready
About You
* Previous experience as a Care Coordinator, Senior Carer, or similar role within domiciliary care
* Strong understanding of rota management, care coordination, and service delivery
* Knowledge of CQC standards, safeguarding, and compliance processes
* Experience conducting spot checks, audits, or staff supervision is desirable
* Highly organised with the ability to manage multiple priorities
* Confident communicator with strong problem-solving skills
* Ability to respond effectively in a fast-paced, operational environment
* Full UK driving licence and willingness to travel within the community
* A values-led individual committed to delivering high-quality, person-centred care
Benefits
* Attractive and competitive salary package
* 28 days of annual leave to support work-life balance
* Continuous training opportunities and career development support
* Encouraging and collaborative senior leadership team
* Access to company sick pay scheme
* Enrolment in a contributory workplace pension
* Participation in regular team-building and company-hosted events
At Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values, Integrity, Impact, Inclusivity, and Innovation, guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel.
As a recruitment agency, we prioritise sourcing and placing diverse candidates with our clients, recognising that diverse perspectives are essential for business success and inclusive work environments.
We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong.
Join us in championing our values and building a workplace where everyone can thrive.
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes.
The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.