Job Description
The mission of the ITBP is to strategically align the function with the objectives of the Business and Areas, understanding the needs and expectations of internal and external customers and coordinating with the rest of the Technology and Security organisation (T&S) to translate those needs into effective and optimised technology solutions.
1. Active communication between the Business/Area and T&S.
2. Clear identification of the needs of the Business/Area in terms of Information Technologies.
3. Efficient implementation of T&S policies and processes in the Business/Area
4. Focus on the Business strategy to ensure the value that T&S can bring to the Business.
5. Collect the needs and manage the demand of the Business in technology matters.
6. Check the Return on Investment for each of the Business needs (prepare realistic and informed Business Cases).
7. Advise and support the business/area under his/her responsibility on issues related to T&S.
8. To act as a consultant to the Business for aspects related to IT.
9. Lead the changes in the Business related to the new implementations.
10. To act as a conduit between colleagues in the Business and the T&S team who must deliver their requirements
Qualifications
* Relevant and recent IT support experience in a busy office environment.
* Demonstrable track record of providing support of PC’s, laptops, printers etc.
* Demonstrable experience of providing support for MS Windows 10 and 11, Office M365
Additional Information
Equal Opportunity: We are dedicated to fostering an inclusive and diverse workplace. To ensure equal opportunities for all candidates, we commit to a fair and unbiased recruitment process at every stage. This includes ensuring hiring managers are aware of legislation, providing reasonable accommodations for candidates with disabilities, and actively seeking to eliminate any form of discrimination based on race, gender, age, religion, sexual orientation, or any other protected characteristic. Our goal is to create a recruitment environment where every candidate feels valued and has an equal chance to succeed.
If you experience difficulties or are unable to apply for a role on-line please contact us at people.skills@harland-wolff.com and one of the team will be in contact to help you.
* Competitive salary
* Company pension
* Life Assurance
* L&D opportunities
If you experience difficulties or are unable to apply for a role on-line please contact us at people.skills@harland-wolff.com and one of the team will be in contact to help you.