We are looking for a Front of House Assistant to support the Administrator and the management team. You will cover receptionist and telephone duties, which involve creating a welcoming atmosphere, greeting visitors, dealing with queries, and performing any appropriate follow-up actions.
Rate of Pay
£12.25 per hour
Contract Type
Part Time
Contract Hours
30 hours, from 12:00 to 6:00 pm
Location: Reading - Lakeside
Leadership & Support
Working in care can be challenging, but it's also one of the most rewarding jobs you can do. When you join the B&M Care family, our 'whole home approach' ensures that you will be supported as part of a caring, compassionate team.
Duties and Responsibilities Include, But Are Not Limited To:
* Assist the home's administrator, enabling support for the management team.
* Cover the front of house until 6:00 pm to ensure the home is fully supported.
* Undertake receptionist and telephone duties, including handling queries, taking messages, greeting visitors, and following up as needed.
* Create a welcoming atmosphere for enquirers, visitors, residents, relatives, and friends.
* Understand and adhere to security checks and restrictions for visitors.
* Manage arrangements for site visits by potential residents and their relatives.
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