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Case worker - housing retrofit - wmf1729i

Penrith
The Cumbria County Council
€40,000 - €60,000 a year
Posted: 5h ago
Offer description

Job reference REQ00000018147

Date posted: 01/04/2025

Application closing date: 08/04/2025

Location: Penrith

Salary: £27,711 - £28,624

Contract Type: Fixed term up to end of March 2028

Vacancies: 2


Job description

INTERNAL ONLY

This role involves working within the Housing Retrofit team to support the delivery of the Warm Homes programme. Responsibilities include providing professional customer service, administrative support for programme delivery, and enhancing energy efficiency in residents' homes.

Ideal candidates will have customer service experience, administrative skills, and preferably knowledge of housing retrofit. Strong communication and interpersonal skills are essential to foster effective teamwork and partnerships.


Who we are looking for…

You should be dynamic, flexible, and proactive with a can-do attitude. The ability to organize your workload, deliver high-quality customer service, and work well in a team is important. Proficiency in Word and Excel is required, and knowledge of government retrofit programmes is preferred.


What we can offer you

Working with Westmorland and Furness Council offers benefits such as a competitive pension, enhanced annual leave, and various perks. For more details, visit our Careers site.


Interested in learning more?

For detailed responsibilities and criteria, please review the attached Post Specification and Role Profile. For questions or an informal chat, contact Patrick Jenner at Patrick.Jenner@westmorlandandfurness.gov.uk.


Application and interview process

Closing date: 8th April 2025. Interviews may be in-person or virtual, with options discussed upon invitation. Adjustments can be arranged if needed.

We offer sponsorship for Skilled Worker Visas for eligible roles. More information is available at the government website.


Safeguarding and inclusion

This role requires a basic DBS check. We are committed to safeguarding and promoting diversity. Disabled applicants meeting the criteria are guaranteed an interview, as are Armed Forces personnel, veterans, and those in care or care-experienced under 24 years old.

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