Overview
Control Room Operator role at Mitie Cleaning & Hygiene Services. We are looking for an organised, efficient, and experienced Control Room Operator to join our security team for Mitie Business Services. You will be working within a supportive team to maintain and monitor CCTV, intruder, and access control systems.
Responsibilities
* Assist with daily operational requirements – ensure compliance and accurate recording of incidents to outline identified risks.
* Escalate incidents, report Health and Safety concerns, and respond to emergency situations.
* Produce accurate reports to ensure alarms are efficiently responded to.
Qualifications
* Awareness of the law across The Private Security Industry, Health and Safety for the Private Security Operative, Fire Safety, Technology and Systems in the Security environment, and Emergency Procedures.
* 5-year verifiable education or work history with references.
* If you have prior control room or security experience, a passion for delivering excellent customer service and a desire to excel, apply today.
Compensation & Benefits
* Rate of Pay: £14.09 per hour
* Shift pattern: 4 on - 4 off (2 days / 2 nights - 12 hour shifts) averaging 42 hours per week
* Annual Leave: 20 days (an additional 8 days may be accrued based on extra hours worked)
* Private medical benefits available to Security colleagues on the contract
* Flexible benefits platform (Choices) allowing customization of benefits such as dental insurance, dining cards, and more
* Salary Finance: access earned pay before payday for a small fee; competitive loans
* MiDeals: access high street discounts; cycle-to-work scheme
* Life cover: greater of annual salary or £10,000
* Save-as-you-earn scheme and Mitie Matching Share Plan
* Mitie Stars recognition with monthly cash prizes and an annual top prize
* Training and development opportunities across a wide range of resources
Company & Culture
Since 1987, Mitie has 76,000 employees. We are the UK’s leading facilities management and professional services company. We value diversity and are committed to inclusive recruitment. If you need adjustments during the recruitment process, please let us know by emailing us.
Location & Status
Bamber Bridge, England, United Kingdom
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
* Facilities Services
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