Operations Manager - Full-Time, Permanent Location: Ipswich My client is a leading specialist cleaning provider across East Anglia, delivering both reactive and contracted services to clients in a variety of sectors. Known for our high standards, professionalism, and safety-first approach, we offer expert services including working at height and biohazard cleaning. We are seeking a proactive Operations Manager to lead our operational performance and ensure smooth, efficient, and compliant service delivery. You will oversee field teams, manage subcontractors, ensure safety standards, and play a key role in driving business growth. Key responsibilities include : Managing reactive and planned work schedules Overseeing health & safety compliance, risk assessments, and SSoW Leading and supporting field teams, including hands-on site involvement when needed Client relationship management and regular performance reviews Quoting, budgeting, and cost control National subcontractor coordination and equipment inspections Supporting staff training and certification requirements Driving business development and KPI achievement Requirements : You'll have proven experience in operations or site management (cleaning/FM/industrial), strong leadership skills, and a hands-on approach. A full UK driving licence is essential. Desirable : IOSH, IPAF, CSCS, trauma cleaning experience, or ILM Level 5. Join us and be part of a company that values quality, safety, and growth. Contact