About the apprenticeship
Duties
●Support the maintenance of accurate financial records, including basic bookkeeping, reconciling purchases and uploading receipts using Xero
●Assist with staff scheduling and rota coordination alongside the gym manager
●Act as a first point of contact for member enquiries, ensuring friendly, timely and professional responses
●Support the owners with partnerships, events, competitions and general communication
●Help manage membership records through Wodify, including tracking, reminders, and basic reporting
● Assist with marketing activity, website updates and internal and external communications
●Carry out general administrative duties, including maintaining records, managing stock and supporting daily operations
Additional information
You will be supported throughout your Apprenticeship with structured guidance, mentoring,and real world experience. We are committed to helping you build confidence and capability in a supportive environment. Your study time will be respected and integrated into your working week.
This role offers a flexible working arrangement, with a mix of remote working and on-site presence at the gym. You will typically be required on site two days per week, with flexibility based on operational needs and your development.
Requirements
Qualifications
Basic English and Maths ●A positive attitude and willingness to learn
●Confidence to ask questions and seek support when needed
●Good organisation and attention to detail, or a willingness to develop these skills
●Ability to manage tasks and stay on top of deadlines with guidance
●Clear and friendly communication style
●Comfort working both independently and as part of a team
●Willingness to be coached and developed over time
Skills
●A positive attitude and willingness to learn
●Confidence to ask questions and seek support when needed
●Good organisation and attention to detail, or a willingness to develop these skills
●Ability to manage tasks and stay on top of deadlines with guidance
●Clear and friendly communication style
●Comfort working both independently and as part of a team
●Willingness to be coached and developed over time
Welsh language
Welsh spoken skills: No
Welsh written skills: No
If you are interested in doing an apprenticeship through the medium of Welsh or bilingually, please contact the training provider to find out if it is available.
Training provided
Training provider
ITEC Training Solutions Ltd
Qualification
Business Admin level 2
Disability confident
Is this employer disability confident: No
What is disability confident?
Disability confident employers are committed to offering equal opportunities for people with disabilities and health conditions.
Employer details
CrossFit Shadow Valley
CrossFit Shadow Valley
Brecon House
Pontypool
NP4 0HZ