Main area Ward Clerk - Day Case Theatre Ward Grade NHS AfC: Band 2 Contract Permanent: At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert. Hours Part time - 30 hours per week (At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.) Job ref 253-0725-7248694
Employer The Dudley Group NHS Foundation Trust Employer type NHS Site Russells Hall Hospital Town Dudley Salary £24,465 Pro Rata Per Annum Salary period Yearly Closing 06/08/2025 23:59
Ward Clerk - Day Case Theatre Ward
NHS AfC: Band 2
Job overview
THEATRES, ANAESTHETICS, CRITICAL CARE, PRE-OP AND PAIN DIRECTORATE
DAY CASE THEATRE WARD
BAND 2 - PART TIME (30 HOURS PER WEEK)
We are looking for an enthusiastic and motivated individual to join our team.
The post holder will be responsible for providing clerical support to the Day Case Theatre Ward (Day Surgery Unit). He/She will be required to work flexibly between Monday to Friday 07:00am to 20:00pm, which will be worked in line with the service needs of the Day Surgery Unit, Russells Hall Hospital & Corbett Hospital.
The post holder will be required to have excellent communication skills, both written and verbal, and be able to provide an efficient reception, telephone and clerical service. He/she must possess good organisational skills and have experience of using computer database systems and ideally hold an NVQ in Business and Administration. Previous experience in working within the NHS is essential.
Be part of our journey of continuous improvement, come and join us at the Dudley Group.
Main duties of the job
* Obtain complete medical records, including x-rays for all Day Case sessions. Investigate and locate any missing documentation.
* Ensure the patient's medical record is complete following discharge. Ensure discharge details entered onto patient care system and medical records forwarded to Clinical Coding.
* Arrange follow-up appointments and co-ordinate discharge arrangements as required.
* Ensure confidentiality of all medical records and information relating to patients.
* Obtain referral letters from secretaries or GP.
* Ensure patients notes are available for staff.
* Preparation of patients notes in relation to procedure and consultants preference.
* Check consultants clinics and obtain notes and book clinic appointments.
* Record all ward attendees both in register and on computer.
* Maintain medical records in good order; file reports and letters, ensuring all most recent reports are available.
Working for our organisation
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Detailed job description and main responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Person specification
Qualifications & Education
* English Language, GCSE C or above/equivalent
* RSA Typewriting or equivalent
* NVQ Level 3 Business & Administration
Knowledge & Training
* Working knowledge of Microsoft Office packages
* Knowledge of medical terminology
* Undertake further bespoke computer training
* Working knowledge of Patient Management System
Experience
* Experience of using computer database systems
* Previous experience of working within the NHS
* Work in Customer Care dealing with the public
* Previous experience of clerical or administrative duties
Communication & Relationship Skills
* Articulate - good communication skills (written and verbal)
* Ability to work as part of a multi-disciplinary team
Planning & Organisational Skills
* Organisational skills
Physical Skills
Using AI for jobs applications:
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RECRUITMENT EQUALITY STATEMENT
We are committed to equal opportunities and want to ensure our workforce is representative of the population we serve. We welcome applications from all sections of the community and diverse groups. It is essential we understand our demographics, in order that we can monitor our performance as an equal opportunity employer, as well as continuing to embed a culture of inclusivity across the organisation, which supports the active participation and contribution of our diverse staff groups in the Trusts decision making processes. On application the shortlisting manager will not see this criterion and therefore it cannot be part of their decision making. Please ensure you complete your equal opportunities questions for us and help us to make sure everyone is welcome.
The Trust is committed to employing and supporting people with disabilities. It is the Trust’s policy to interview all candidates with a disability who meet the minimum ‘essential’ criteria as identified on the person specification. To ensure we know you have a disability, please inform us under the appropriate section on the application form. We welcome applications from the LGBTQ+ community and openly encourage people with different sexual orientation, gender identity and expression to apply to join our team. We promise to respect and encourage the use of all pronouns and will not purposefully mis-gender anyone.
We are governed by the public sector equality duties and by our values of Care, Respect and Responsibility to ensure we eliminate discrimination, harassment, victimisation and any other behaviour that is unlawful, undermines our core values and/or falls short of our Behaviour Framework. We want all of our staff to ‘call out’ any behaviour from colleagues, patients or visitors that constitutes the above and appropriate action be taken.
We will, at every opportunity, advance equality and inclusivity for all staff, at all levels within the organisation, by removing or minimising disadvantage, encouraging participation and taking all relevant steps to meet the needs of anyone who shares a protected characteristic. We will also foster good relations between persons who share a protected characteristic by tackling prejudice and promoting understanding at every opportunity.
We have staff Networks in place to help support staff experience of diverse staff groups and inform us on the actions, interventions and support what we need to put in place to improve the working lives and daily experiences of all colleagues and all teams. Anyone can join the networks and we take pride in having Allies as part of every network within the organisation.
By submitting an application for a position with this organisation, you are declaring that the information given is true and complete, any deliberate omission, falsification or misrepresentation will be grounds for rejecting the application or subsequent dismissal, and where applicable, for positions that requires registration with a professional body, you authorise us to make the required employer checks on your professional registration status.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date. Please note, preference will be given to at risk employees.
Applicants MUST ensure that they provide details of their referees and their referee email addresses on their application form otherwise their application may not be considered.
By applying for this post you are agreeing to the Dudley Group NHS Foundation Trust transferring the information contained in your application to its preferred applicant management system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are offered a job, information will also be transferred into the NHS Electronic Staff Record system.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Name Angela Larkin Job title Lead Nurse Email address angela.larkin2@nhs.net Telephone number 01384 456111 Additional information
For further information/informal visit please contact:
Angela Larkin, Lead Nurse, on Telephone No: 01384 456111 Ext: 2398
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