Working hours: As and when required Interview Date: Tuesday mornings weekly The role of Relief Assistant Support Worker is an inspirational one and key to achieving successful outcomes for clients. Portsmouth Homeless Families Service supports families to achieve their life goals, work towards longer term independent living, and change the face of homelessness. In the role you will work across our three residential Lifehouses, which accommodates a total of 45 homeless, vulnerable families (which include couples, single parents and pregnant mothers) with support needs. You will also support 32 families living in Local Authority Sublet tenancies and a further 14 families living in temporary housing. Key Responsibilities: As a motivated and dynamic team member you will be assisting with the delivery of a high-quality programme of support which promotes client choice and control, enabling clients to achieve positive life changes and ultimately empower them to lead fulfilling lives. You will complete day to day activities including administration tasks, dealing with queries both face to face and over the phone, run activities with clients and support the successful operation of the Lifehouse. The successful candidate(s) will be able to demonstrate: Motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes Good customer service and time management skills with ability to prioritise workload The initiative towards problem solving which helps benefit colleagues and clients Excellent verbal and written communication skills We expect you to exhibit behaviours that model our values of integrity ; accountability ; compassion ; passion ; respect and boldness In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting. Appointment subject to satisfactory references, proof of right to work in the UK and Enhanced with barred list DBS Disclosure child and adult workforce For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship. Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration. We reserve the right to close this advert earlier if we feel that we have received sufficient applications. Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.