User Researcher, Leading UK Bank, 6+ months, London
My client is seeking an experienced
User Researcher
to join a leading UK bank on a
6-month contract
. This role will play a key part in shaping digital products and services through evidence-based insights, helping teams understand user needs and deliver impactful experiences.
Location:
London (2 days/week on-site)
Contract:
6 months (with potential extension)
Rate:
£500–£525 per day (Inside IR35)
What you'll do:
* Lead end-to-end user research across discovery and delivery phases.
* Conduct qualitative and quantitative studies (interviews, usability testing, surveys, workshops).
* Translate findings into actionable insights that influence design and product strategy.
* Collaborate with cross-functional teams (Product, Design, Engineering, Business) to ensure user needs are prioritised.
* Create personas, journey maps, and evidence packs to support decision-making.
What we're looking for:
* Proven User Research experience, ideally within financial services, digital, or regulated environments.
* Strong grasp of mixed research methods and when to apply them.
* Excellent stakeholder management and communication skills.
* Ability to turn complex research into clear, impactful recommendations.
Please apply for more information
User Researcher, Leading UK Bank, 6+ months, London