Job Title: Therapy Assistant (Band 3)
Salary: Negotiable dependent on experience
Location: 20 & 22 Devonshire Place, London
Job Type: Permanent
Hours: 22.5 hours per week (Wednesday to Friday)
The Role
We are seeking a Band 3 Therapy Assistant to join our Orthopaedics and Aquatic Therapy team. Reporting to the Lead Physiotherapist in Orthopaedics and Aquatic Therapy, you will support the delivery of high-quality patient care across the physiotherapy and aquatic therapy services.
You will assist in the rehabilitation of patients, support physiotherapists with clinical and non-clinical tasks, and contribute to the smooth running of therapy services. This role requires excellent communication skills, compassion, and the ability to work both independently and as part of a wider team.
About Us
Established in 1932, The London Clinic is one of the UK's largest private hospitals, with eight state-of-the-art facilities in the heart of London's medical community around Harley Street. As a charity, we reinvest in cutting-edge treatments, technology, and facilities to benefit our patients, staff, and the wider community.
We offer a comprehensive range of services, from complex medical and surgical procedures to specialist cancer care. The London Clinic is known for its supportive, collaborative culture where every contribution is valued, guided by our core values: We go further, We work as one, We personalise care.
Key Duties:
Professional / Clinical:
* Accept patients referred by a physiotherapist and manage/prioritise own caseload.
* Undertake skilled support work to aid patient rehabilitation, promoting privacy and dignity.
* Treat patients according to set protocols, monitoring progression and reporting changes to the physiotherapist.
* Assist patients to/from aquatic therapy and support transfers in/out of the pool.
* Manage delegated rehabilitation work without direct supervision and report progress back to the physiotherapist.
* Treat patients individually or in groups across a variety of settings (wards, physiotherapy department, aquatic therapy).
* Undertake high-level support work including falls management and musculoskeletal rehabilitation.
* Instruct patients and carers on physiotherapy and mobility activities.
* Maintain up-to-date knowledge of mobility aids and be able to measure, order, and instruct patients in their use.
* Encourage patient independence with empathy and strong interpersonal skills.
* Use communication approaches that support informed decision-making; actively listen and give/receive feedback.
* Attend MDT meetings as delegated and provide accurate feedback to the physiotherapist.
* Keep accurate treatment records in line with CSP and service standards.
* Organise clinical areas and ensure equipment is safe and functioning.
* Perform administrative tasks including photocopying, retrieving records, and making telephone calls.
* Perform and report clinical observations (respiration rate, temperature, pulse, BP, oxygen saturation, fluid balance).
* Maintain confidentiality at all times.
* Comply with Clinic and departmental policies/procedures.
* Use equipment safely and report faults as required.
* Be flexible with staffing needs where possible.
* Carry out duties professionally, efficiently, and helpfully.
* Recognise limitations of competence and decline tasks outside capability.
* Behave professionally at all times.
Skills and Experience:
Qualifications:
* Secondary education completed; able to deliver basic care skills under supervision.
Experience:
* Previous experience in a healthcare environment and working with the public.
* Previous experience working in an acute area within a hospital.
Skills:
* Strong communication and interpersonal skills.
* Able to work as part of a team and prioritise workload.
* Able to deliver care under supervision and use time effectively.
Personal Attributes:
* Positive, adaptable, and able to manage sensitive or stressful situations.
* Uses initiative, maintains confidentiality, and demonstrates professionalism.
Physical Requirements:
* Physically fit for all aspects of the role and able to work late shifts/weekends.
Benefits
We offer a range of benefits including flexible working and great career opportunities. Our core benefits are:
* Private Medical Insurance
* Contributory pension scheme (total contribution up to 20%)
* 25 days holiday plus bank holidays
* Life assurance
* Travel season ticket loan
* Family friendly benefits
* A range of retail discounts
* Excellent career development; with clear career pathways and access to further education.
We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team.
The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.