Overview
We are seeking an experienced and enthusiastic Live-In Management Team (2 People) to continue the growth of the site. In this pivotal role, you will oversee the daily operations of the entire site. The successful candidates will be responsible for ensuring exceptional guest experience, managing staff and maintaining high standards of property and grounds maintenance and customer service. This role requires living on-site in one shared accommodation provided as part of the role.
Responsibilities
* Manage the day-to-day operations of the accommodations and campsite, including guest services, bookings, arrivals and departures.
* Ensure high standards of property maintenance, cleanliness and groundskeeping.
* Supervise and manage staff, including cleaners and caretakers/groundskeepers.
* Handle guest complaints and issues in a timely manner.
* Ensure compliance with health & safety & fire regulations.
* Deal with all staff queries & manage HR issues.
* Maintain accurate records and reports, including guest feedback.
* Manage staff rota and on-call rota; management are expected to contribute to covering on-call duties.
* To liaise with head office for social media, marketing & advertising.
* To maintain the reputation of the site in the local community.
Qualifications
* Proven experience in a supervisory or management role.
* Strong leadership skills with the ability to motivate and guide teams.
* Excellent strategic thinking and problem-solving abilities.
* Familiarity with leisure & tourism practices and regulations is preferred.
* Strong communication skills, both written and verbal.
* Ability to analyse data and make informed decisions.
* This role is designed for a team of two people who can work closely together and are willing to live on-site in one shared accommodation.
* The ideal candidates will be self-motivated, resourceful, with strong leadership skills and ready for a challenge. The role will also involve call outs to service guest requirements.
About Cae Du Campsite
Cae Du Campsite is situated just outside the village of Beddgelert. Our friendly site is perfectly positioned to enjoy the highlights of the stunning Snowdonia National Park. Set on the banks of the River Glaslyn, Cae Du is the perfect beauty spot to relax and unwind whilst also being an adventurer's paradise. Cae Du is a large site that can accommodate touring caravans, motorhomes, campervans, folding campers, tents, trailer tents and RVs.
Benefits
* Competitive salary and benefits package.
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