Overview
We have a vacancy for a clinical assistant whose role will be to support the Diabetic and High Risk Foot Service team based at Oakwood Centre, Kettering. The Diabetic and High Risk Foot service in Northamptonshire has a wide range of clinical specialist teams covering diabetes and tissue viability. You will be part of a team that supports the delivery of Podiatry and plays an important role in the smooth running of clinics. The role encompasses delivering delegated patient care under the guidance of a podiatrist and assisting with nail surgery. You will be a team player with good communication and organisational skills who is interested in developing themselves and the service further.
Responsibilities
* Assist in diabetic wound care clinics as directed by the podiatrist (e.g. call patients into clinic and prepare the patient for treatment, remove hosiery, take down dressings).
* Apply dressings as delegated by the podiatrist when treatment is complete.
* Under the direction of the podiatrist, make entries in the clinical record.
* Assist the podiatrist in minor surgery procedures by preparing the room, recording drug information and providing sterile dressings as required.
* Manage clinical equipment and infection control processes.
* Greet patients on arrival, check appointment times, and direct patients to appropriate waiting areas.
* Support patient transport issues (e.g., delayed pick ups) and facilitate/expedite as needed.
* Be the first point of contact for telephone enquiries on behalf of the community podiatry team; use judgement to establish priority and direct messages as appropriate.
* Chase non-attenders of the highest risk and facilitate further appointments at appropriate intervals.
* Carry out general administration duties (photocopying, electronic communications, etc.) to ensure smooth running of clinics and patient throughput.
Requirements / Qualifications
* Ideally, a good general education and knowledge and experience of using Microsoft Office, including Excel. Administrative experience and System 1 clinical record experience would be advantageous.
* The post holder will need to be able to travel between sites and attend staff meetings. Clinical supervision and training will be offered.
* You will be able to act as the first point of contact for the general public and may provide holiday/sick leave cover for the receptionist as needed.
* Please note that sponsorship is not available for this part-time position as it does not meet the UKVI eligibility criteria for a Skilled Worker visa.
* This is a very busy clinic accessed by a wide variety of people from all age groups; you will need a range of skills including good interpersonal skills, the ability to produce clear and accurate documentation, good verbal and written communications, good organisational skills, and a calm, helpful attitude with a flexible workload.
About NHFT
NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in hospital settings and in the community, including home, work or school settings. We also provide health services to prisons and detention centres in Bedfordshire and Cambridgeshire.
Other Information
Please note sponsorship is not available for this part-time position as it does not meet the UKVI eligibility criteria for a Skilled Worker visa.
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