Overview
Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings. At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible. We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros.
Responsibilities
* Ensure excellent customer service is provided in every interaction with a customer ensuring you are friendly, welcoming and helpful
* Respond efficiently to till queues to ensure customer satisfaction at all times
* Process till transactions securely, quickly and accurately
* Deliver effective product availability, replenish stock as directed
* Work as part of the store team to create and maintain a fun and friendly environment
* Live the company values focussing on taking individual responsibility working towards team delivery
* Deliver accurate cash handling and till operational procedures
* Deliver store changes/promotions in a timely and precise way
Qualifications & Requirements
As an Equal Opportunities Employer, we monitor the community background of our job applicants in Northern Ireland to promote and comply with the Fair Employment & Treatment (NI) Order 1998. We encourage you to answer these non-mandatory questions which will be used when we submit our monitoring return to the Equality Commission. Your identity is anonymised and your answers will not be used by us to make any decisions affecting your application, any recruitment exercise or during the course of any employment with us.
Disability: Do you require any reasonable adjustments? Yes No. If you tick Yes, you can specify the adjustments you require to support you during the recruitment process. The definition of disability is provided for guidance and is based on the Equality Act 2010. More information is available at: www.gov.uk/definition-of-disability-under-equality-act-2010.
Criminal Convictions: Have you been convicted of any criminal offence(s) which are not spent? Yes No. We will assess relevance to the role and whether the conviction(s) affect suitability.
Personal details, CV questions and other recruitment-related sections are used for selection and processing purposes.
Benefits
* Discount Card - 10% discount on most purchases in-store, including PEP&CO
* Family-Friendly Benefits
* Loyal Service Awards
* My Staff Shop - exclusive discount portal
* Apprenticeships & Career Development
* Life Assurance Cover
* Health & Wellbeing - employee assistance programme to support you
* Holiday Allowance - increasing by one day per year (up to 33 days)
* Birthdays are important, so each year, you can take the day off as an extra day of holiday
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