Accommodation Manager
Location: The Lakes Rookley, Ventnor, Isle of Wight
Hours:40 hours per week - some evenings & weekends required
Salary:£30,000 per year
What we need in a nutshell
We need a strong and experienced leader for our accommodation cleaning team. Someone who will ensure that our accommodation sparkles and our cleaners are motivated.
What you’ll be doing
We’re not your average holiday company. Our guests come to our UK resorts to experience a world away from the day-to-day and our job is to surprise and delight them at every turn. As a key member of our park management team, you will have overall responsibility for putting the ‘wow’ factor into our accommodation.
* Managing and motivating of your supervisors and their teams
* Encouraging your supervisors to take ownership of complaints and queries and supporting them when they need it
* Working seamlessly with other managers to ensure guests have a great holiday
* Managing budgets, workload planning and recruitment; keeping staff turnover low and costs under control
* Leading by example; getting stuck in when you need to but delegating to give your team opportunities to shine
One more thing... holidays happen at holiday times, so you will need to work your magic on bank holidays too.
Skills, experience and qualities you’ll need
We’ll provide specific park training, but you must:
* Have senior management experience in a practical, time‑pressured environment
* Have a leadership style that is open and approachable but that commands respect
* Be able to plan and organise the workload, training and management of a large team
* Have solid experience in the hospitality sector
It’s about your values too. We have a can‑do, fun loving, people centered ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers - if that’s fired up your curiosity, have a read about it here and decide if it describes you.
What we can offer you
Enjoy some great benefits, including:
* Training & development
* Regular incentives and rewards
* Discounted holidays across all our parks
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