About the role At Bromford Flagship LiveWest (BFL), our purpose is simple: to invest in homes and relationships so people can thrive. We believe every customer has a fundamental right to live in a home that is safe, secure and warm, and we're committed to delivering homes that meet and exceed those standards. As one of the UK's largest affordable housing providers, supporting almost 300,000 customers and delivering over 3,000 new affordable homes each year, we're tackling the housing challenge head-on and creating lasting positive change in communities across the South West, Central and East of England. We're now looking for an experienced Disrepair Surveyor to join our Healthy Homes team. This is a specialist role focused on building pathology, housing disrepair, damp and mould diagnosis, and expert witness services. Working as one of two regional specialists, you'll play a critical role in protecting our customers, improving housing conditions, and reducing legal exposure through expert diagnosis, evidence-based solutions, and robust case management. You'll investigate complex property defects, identify root causes, specify effective remedial works, and provide technical expertise throughout the disrepair process. You'll also represent BFL in legal proceedings, preparing expert witness reports and providing professional evidence in court where required. If you're passionate about delivering excellent customer outcomes while applying your surveying expertise to complex and challenging cases, we'd love to hear from you. What you'll be doing Carrying out detailed building pathology assessments and specialist defect investigations. Diagnosing damp, mould, condensation and wider property defects, identifying practical and sustainable solutions. Managing housing disrepair cases from initial investigation through to resolution. Preparing schedules of works, monitoring delivery and validating completed repairs. Producing CPR Part 35-compliant expert witness reports and technical evidence. Representing BFL as an expert witness in court proceedings when required. Assessing compliance with HHSRS, Homes (Fitness for Human Habitation) requirements and Awaab's Law obligations. Working closely with legal teams, contractors, consultants and internal colleagues to achieve the best outcomes. Challenging technical recommendations where appropriate to protect BFL's interests and minimise financial exposure. Identifying opportunities for preventative maintenance and service improvement to reduce future disrepair claims. Supporting colleagues through technical guidance, training and knowledge sharing. What we're looking for Significant experience in repairs and maintenance delivery within social housing, property or construction environments. Strong expertise in building pathology, defect diagnosis and remedial solutions. Proven experience managing housing disrepair cases and working alongside legal representatives. Knowledge of: Landlord and Tenant Act 1985 Homes (Fitness for Human Habitation) Act 2018 Housing Act 2004 Housing Health and Safety Rating System (HHSRS) Awaab's Law and associated regulations Experience preparing expert witness reports and supporting legal proceedings. Contract and contractor management experience. Understanding of thermal performance, moisture movement and condensation risk assessment. Qualifications Chartered membership (or working towards chartered status) with RICS, CIOB, CABE or equivalent professional body. HNC or higher qualification in a construction-related discipline, or equivalent experience. Damp and timber surveying accreditation (CSTDB/PCA) desirable. IOSH Managing Safely, NEBOSH or equivalent desirable. Technical skills Competent in the use of moisture measurement equipment, including Protimeter MMS2/MMS3 or equivalent. Experience using thermal imaging technology and diagnostic surveying methods. Knowledge of BS 5250:2021 and HHSRS assessment methodology. Strong report-writing skills with the ability to produce evidence suitable for legal proceedings. Familiarity with M3NHF Schedule of Rates or similar. Excellent communication skills, able to explain complex technical issues clearly to customers, colleagues, solicitors and the courts. What you'll bring We're looking for someone who combines technical expertise with strong customer focus and professional integrity. You'll be: Customer-focused and committed to achieving positive outcomes. Confident making evidence-based decisions in complex situations. Resilient and organised, able to manage competing priorities and strict deadlines. An excellent communicator who can adapt your approach to different audiences. Passionate about continuous improvement and learning from every case. Additional requirements Full UK driving licence. Ability and willingness to travel regularly across the North region, including Staffordshire, The Marches and Central localities. Flexibility to attend court hearings, expert meetings and customer appointments when required. Why join BFL? At Bromford Flagship LiveWest, you'll have the opportunity to make a genuine difference to customers' lives while working within a forward-thinking organisation committed to quality, innovation and continuous improvement. You'll join a supportive team of professionals who share a common goal: creating healthier homes, stronger communities and better futures for the people we serve. Apply today and help us deliver safe, healthy homes where people can thrive. Get in touch for a quick, informal chat-we're happy to talk through the role before you apply - recruitment@bromford.co.uk Please apply early, as we may close the vacancy early if we receive a high volume of applications. Closing date: 30th June 2026 The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country. Recently, the company has won multiple workplace environment awards and has an outstanding record of employee satisfaction. What we offer Annual performance review with bonus linked to individual and company results Regular salary with annual review, and a choice of pension schemes offering employer contributions up to 10% Flexible working opportunities, with hybrid working arrangements available for some roles Generous holiday (at least 27 days plus bank holidays), occupational sick pay and paid family leave Wellbeing support for you and your family, including 24/7 virtual GP access, prescription services and talking therapies £500 annual allowance to spend on benefits of your choice, plus retail and lifestyle discounts on shopping, clothing, electronics and more Paid professional fees for relevant memberships or accreditation Clear development pathways, professional training, and the chance to grow your career The Values Innovation We are creative and fearless in our work. Accountability We take ownership of our work and lead from the front. Teamwork We collaborate widely and build supportive environments. About us We're Bromford Flagship LiveWest (BFL), a place-based affordable housing provider supporting almost 300,000 customers across the southwest, central and east of England. Our purpose is simple and honest: we invest in homes and relationships so that people can thrive. As the UK's largest provider of new affordable homes, we deliver over 3,000 new homes each year-helping to meet growing demand and build stronger communities. Why our work matters The need for safe, affordable housing has never been greater. Rising costs, growing inequality and increasing homelessness are making it harder for people to buy or rent a home. Strong housing associations like BFL play a vital role in providing quality homes and creating opportunities for a better future. Through place-based working, our teams build progress from the ground up. You'll find us at the heart of the communities we serve-strengthening neighbourhood relationships, responding quickly to changing needs and planning for the long term. We're also a place where people can grow. We give our colleagues the tools and opportunities to build meaningful careers, develop future-ready skills and perform at their best, all within a supportive and inclusive culture guided by our values. We're a place for people determined to make a difference. Bromford Flagship LiveWest. A place to make your own. Our commitment to equality, diversity and inclusion We're proud to be recognised as a Great Place to Work, thanks to our inclusive, values-driven culture. We know that diverse teams bring out the best in everyone, and we are committed to creating a workplace where everyone feels valued, supported, and able to thrive. We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve. We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people and members of the LGBTQIA community. Wherever possible, we offer flexible working arrangements to help you balance your work and personal life, alongside the tools, training, and opportunities you need to develop and succeed in your career.