Digital Merchandiser - Marketplaces
Type of Role: 6-month FTC
Location: Street, Somerset, BA16 0EQ, UK
Purpose:
Responsible for the Trading of multiple Marketplace stores to deliver commercial growth within the eCommerce channels of Clarks UK, ROI & EU.
Dimensions:
Financial: Supporting the delivery of forecasted revenue targets.
People:
Reporting into the Ecommerce trading manager. A direct point of contact for multiple teams across the business.
Impact the job has on the business:
A role essential to the Clarks Marketplace strategy with significant impact on delivery of commercial targets.
Accountabilities:
Responsible for delivering and managing the trading plan for the UK, ROI & EU Marketplaces. Working alongside the wider ecommerce and global brand teams to align all trading activity and ensure a consistent approach for the brand that is appropriate to drive online commercial performance.
Responsible for trading and optimising all ecommerce Marketplaces, completing regular housekeeping checks, continuous store front optimisation, identifying opportunities to increase revenues and for building and maintaining relationships with Marketplace partners.
Provide daily and weekly reporting of Marketplace performance, providing insight on sales performance and actions required to achieve the regional targets.
Update Marketplaces based on agreed plans with Ecommerce Trading and Performance Manager and Head of Ecommerce. Working with front end developers to implement asset updates and managing all onsite bestsellers to optimise product rankings across all Marketplaces.
Ensure that Marketplace promotional and marketing plans are aligned to Clarks’ owned websites. Build a strategy to ensure Marketplace followers are regularly updated with Newsletter sends (where available).
Collaborate closely with the Product Data and eCommerce Visual Merchandising teams to maintain optimal levels of product listings at all times.
Support with identifying and onboarding new Marketplace opportunities – work collaboratively with the Digital Operations team and wider business teams to achieve desired Marketplace roadmap.
Key Performance Indicators:
Gross Order Value, Net Turnover & Conversion
Knowledge and Experience:
Motivated by driving positive commercial outcomes you will have proven experience as an Marketplace trading manager or a similar online retail trading role. Commercially minded with strong data analytical skills you will be able to demonstrate your ability to analyse / critique and propose solutions to drive good commercial decisions. In depth knowledge of Marketplace Optimisation techniques/tools and Ecommerce best practice, you will be able demonstrate good judgement and have examples of when you’ve spotted and executed opportunities in order to drive profitable growth.
Ability to work under pressure and in a fast-paced environment. Self-sufficient and also very adaptable at working remotely. Excellent attention to detail, capable of ensuring accuracy and high standards at all times. Enthusiastic, positive, with a determination to achieve results.