Learning & Development (L&D) Engineer
Location: London, Manchester or Staines (Hybrid) • Time Type: Full-time • Hours: 35 per week • Job Area: IT • Employment Type: Permanent
Competitive salary + benefits, including up to 5% bonus.
At Bupa, we’re on a mission to help people live longer, healthier, happier lives and make a better world. With no shareholders, our customers are at the heart of everything we do. This role plays a vital part in that mission by supporting the systems that help our people grow – professionally and personally.
Key Responsibilities
* Support, develop and configure environments for our global learning platforms.
* Preferably experienced in supporting SaaS Learning Management Systems, IT integration, APIs, and data analytics.
* Assess and validate technical solutions to ensure they meet business needs.
* Contribute to software architecture decisions and collaborate with infrastructure teams.
* Own and resolve IT‑related issues within your domain, ensuring service continuity.
* Work closely with stakeholders across Bupa’s global markets and IT departments.
* Engage with cross‑functional technology teams to influence solution outcomes.
* Stay up to date with emerging technologies and look for ways to improve our systems.
* Support incident and request management, including third‑party supplier coordination.
* Follow Bupa’s change control, release planning and security standards.
Desired Qualifications & Experience
* Strong experience in software engineering, development, support or environment configuration.
* Domain knowledge in Learning & Development systems.
* Experience with a broad range of technologies or deep expertise in one.
* Communicates clearly and works well in a team.
* Excellent understanding of Agile and ITIL methodologies.
* Strong knowledge of IT security standards and risk management.
* Familiar with tools like ServiceNow, and concepts like incident/request management, RCA, and analytics.
* A keen eye for data and analytics to drive improvements.
Benefits
* 25 days holiday, increasing with length of service, with option to buy or sell.
* Bupa health insurance for you and your family.
* Access to our wellbeing programmes and mental health support.
* Bonus scheme.
* Enhanced parental leave.
* Pension scheme.
* Discounts on Bupa products and services.
* Opportunities for career development and internal mobility.
About Bupa
We’re a health insurer and provider, championing diversity and understanding the importance of our people representing the communities and customers we serve. Bupa is a Level 2 Disability Confident Employer and we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. If you require information in an alternative format, please email careers@bupa.com.
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