Role Overview
The Customer Services Co-Ordinator reports to the Customer Services Team Manager and plays a vital role in the query management process, ensuring queries are triaged effectively, escalations are coordinated efficiently, and training is delivered to new and existing team members. This role requires strong organisational skills, excellent communication, and a proactive approach to problem-solving.
Click here to download the full job specification. Please ensure you read this before applying.
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What we offer you:
* Career and Professional Development
* 25-30 Days Annual Leave, depending on grade
* Life Assurance
* Private Medical Scheme
* Virtual GP
* Global Mobility Scheme
* Rewards Platform
* Company Pension Scheme
* Enhanced Incremental Annual Leave
Find out more about Savills offer
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Team Overview
The Energy team sits within the Savills Property Management (PM) Division and provides an energy bureau and procurement service to the Property Management client portfolio. This role contributes to delivering exceptional client services by managing inbound queries, supporting escalations, and coordinating training initiatives to enhance team efficiency and customer satisfaction
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This role does not meet the salary criteria for skilled worker visa sponsorship(click link to check exemptions ).
To be eligible to apply for this role you must hold your own right to work in the UK. Please take the time to check here that you're able to make a new application to us now. Our employees act with honesty and integrity so we expect the same from you. We take any attempts to circumvent this policy very seriously.
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Recruitment agencies
Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.
Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
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